Inbound Voice Process

2 weeks ago

Indore, India 2coms Full time

Title: Team Lead – Inbound Voice Process (Customer Support)Location: IndoreShift: US Shift (Fixed)We are looking for an experienced professional to join as Team Lead/SME for Inbound Voice Process – Customer Support.Key Responsibilities:Manage and lead a team of 15+ customer support executives.Monitor performance, ensure SLA adherence, and maintain quality standardsProvide regular coaching, mentoring, and performance feedbackHandle escalations effectively and ensure seamless customer experience.Collaborate with stakeholders for process improvement and efficiencyRequirements:Minimum 4 years as reelvant experience for SME levelMinimum 2 years of experience as an on paper Team Lead in Inbound Voice ProcessExcellent communication and interpersonal skillsStrong team management and problem-solving abilitiesExperience in BPO/Customer Support domain is mandatoryWhat We Offer:Fixed US Shift timingsLeadership growth opportunitiesSupportive and performance-driven work cultureRequirementsMinimum of 1 year of experience in Accounts PayableHands-on experience in vendor set-up and review processesStrong exposure to high-volume transactions and payment run processesWell-versed in managing SLAs and KPIs in a dynamic environment

  • Inbound Voice Process

    2 weeks ago

    Indore, India 2coms Full time

    Title: Team Lead – Inbound Voice Process (Customer Support)Location: IndoreShift: US Shift (Fixed)We are looking for an experienced professional to join as Team Lead/SME for Inbound Voice Process – Customer Support.Key Responsibilities:Manage and lead a team of 15+ customer support executives.Monitor performance, ensure SLA adherence, and maintain...

  • Team Lead/SME – Inbound Voice Process

    2 weeks ago

    Indore, India 2coms Full time

    Job Description Title: Team Lead – Inbound Voice Process (Customer Support) Location: Indore Shift: US Shift (Fixed) We are looking for an experienced professional to join as Team Lead/SME for Inbound Voice Process – Customer Support. Key Responsibilities: Manage and lead a team of 15+ customer support executives. Monitor performance, ensure SLA...

  • Team Lead/SME – Inbound Voice Process

    2 weeks ago

    Indore, India 2coms Full time

    Title: Team Lead – Inbound Voice Process (Customer Support) Location: Indore Shift: US Shift (Fixed) We are looking for an experienced professional to join as Team Lead/SME for Inbound Voice Process – Customer Support. Key Responsibilities: Manage and lead a team of 15+ customer support executives. Monitor performance, ensure SLA adherence, and maintain...

  • Voice Process

    5 days ago

    Indore, India SAGAR SOLUTION Full time

    Industry-BPO Designation - Customer Support Associate Salary : 11k to 30k Location-Vijay Nagar Indore Process - Voice Inbound Language: Hindi/English Qualification : Min 12th Or Graduate Timing: - 11am to 4pm If interested or looking job than please call me for Interviews if not than refer your friends for interviews. **Job Types**: Fresher,...

  • (Immediate Start) Trainer– Inbound Voice Process

    3 weeks ago

    Indore, Madhya Pradesh, India 2COMS Full time

    About the Company A Fortune 500 global leader in technology services and digital business solutions this company delivers comprehensive Business Process Services BPS and IT-enabled solutions With a worldwide presence it serves diverse industries including banking healthcare retail manufacturing and communications The firm s expertise spans a broad spectrum...

  • Customer Support Executive

    2 weeks ago

    Indore, India manyfits Full time

    Profile: Customer Support Executive. Qualification-12th/Under Graduates/Post Graduates/diploma Process: *Voice/chat*- Inbound. **Salary**: 2.5LPA - + 2000 Performance Allowance +PF 11300-16500in hand 6 Working days/ 1 Rotation Off. Rotational shift for boys - Day & night & evening (Any Shift of 9 Hours) Day rotational shifts for girls(Any Shift of 9...

  • Customer Service Associate – Voice Process

    1 day ago

    Indore, Madhya Pradesh, India Delights Marketing Solutions Full time ₹ 1,50,000 - ₹ 4,20,000 per year

    Job Title: Customer Service Associate – Voice ProcessCompany: TeleperformanceLocation: IndoreProcess: Western Union / Flipkart Voice ProcessAbout the Role:We're looking for passionate and customer-focused individuals to join our dynamic team at. As a Customer Service Associate, you will be responsible for handling customer queries and providing effective...

  • International Voice Process – Customer Service

    2 weeks ago

    Indore, Madhya Pradesh, India d79b2ff8-aaa4-4d3b-ac85-11201aea5f20 Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Handle outbound/inbound calls with international clients (U.S. region).Communicate clearly and professionally to understand customer needs.Provide information and guidance on available programs and opportunities.Maintain accurate records and follow-up as needed.Achieve daily and monthly performance targets.Excellent spoken and written English is a...

  • Customer Support Voice

    22 hours ago

    Indore, Madhya Pradesh, India Login Consultancy Com Full time ₹ 2,00,000 - ₹ 2,50,000 per year

    Handle inbound/outbound voice process for broadbandservices, resolve customer queries, provide support Shift & Days: Day shift(male rotational), 6 days working

  • Customer Service Associate

    1 week ago

    Indore, Madhya Pradesh, India Delights Marketing Solutions Full time

    Job Title: Customer Service Associate - Voice Process Company: Teleperformance Location: Indore Process: Western Union / Flipkart Voice Process About the Role: We’re looking for passionate and customer-focused individuals to join our dynamic team at. As a Customer Service Associate, you will be responsible for handling customer queries and providing...