Service Engineer

3 days ago


Kanakapura KA IN Bethliving lifestyle Private Limited Full time

Job Summary The Service Engineer is responsible for providing technical support installation maintenance and service for sheet metal equipment fabricated products or installations at client sites The role involves troubleshooting repairing and ensuring customer satisfaction through effective service delivery and technical expertise Key Responsibilities 1 Installation Commissioning Carry out installation assembly and commissioning of sheet metal components systems or machinery at customer sites Ensure installations meet design quality and safety standards Provide product demonstrations and operational training to customers 2 Maintenance Troubleshooting Perform preventive and corrective maintenance of sheet metal equipment fittings or assemblies Diagnose mechanical electrical or alignment issues and implement corrective actions Coordinate with the design and production teams for technical problem-solving and component replacements 3 Customer Support Service Act as the first point of contact for customer complaints or service requests Maintain service logs feedback reports and service documentation Ensure timely closure of service tickets and high customer satisfaction 4 Quality Safety Compliance Follow company service protocols quality standards and safety regulations Inspect and verify the quality of fabricated products before and after installation Support warranty and after-sales service operations 5 Coordination Reporting Work closely with production logistics and quality teams for efficient service planning Report field issues recurring defects and product improvement suggestions to management Maintain inventory of tools spare parts and consumables Key Skills Competencies Strong knowledge of sheet metal fabrication processes bending welding assembly finishing Hands-on experience with mechanical tools and measuring instruments Ability to read technical drawings and interpret assembly details Problem-solving and diagnostic skills Good communication and customer-handling abilities Willingness to travel to customer locations as required Qualifications Experience Diploma or B E B Tech in Mechanical Production or Industrial Engineering 2-5 years of experience in service installation or maintenance related to sheet metal products or fabrication machinery Experience in modular furniture architectural hardware or industrial fabrication preferred Job Types Full-time Permanent Pay 20 000 00 - 30 000 00 per month Benefits Cell phone reimbursement Paid time off Work Location In person


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