Service Engineer

3 weeks ago

Hubli KA IN Thermax Ltd Full time

Hubli Hubli Karnataka India Department TBWES Services After Sales Service Job posted on Jul 01 2025 Employment type EmployeeThermax Babcock Wilcox Energy Solutions Limited TBWES a fully owned subsidiary of Thermax Limited Over 50 years TBWES has emerged as a leader in steam generation and heating solutions Offering a wide range of products for various industries TBWES stands out in Design Engineering Manufacturing Supply Chain Project Management and Construction Our comprehensive services include customized parts retrofits upgrades and digital solutions throughout the equipment lifecycle Our commitment to innovative solutions sustainability operational excellence and customer experience coupled with our Technology prowess and Execution capabilities provides us a unique opportunity to partner with our clients in addressing their energy transition and climate change challenges If you are passionate about making a difference and enhancing your capabilities while contributing to the growth of TBWES and its stakeholders in these interesting times of Energy growth transition climate change and Digital Check out our openings Role Service EngineerQualification B E DME Mechanical Power Electrical Department TBWES ServicesExperience 3-6 yearsLocation Karnatak Region Brief We are seeking a dedicated and skilled Service Engineer to join our team and ensure the optimal performance and maintenance of our boiler systems The Service Engineer will be responsible for providing technical support maintenance and repair services for industrial and utility boilers This role involves troubleshooting diagnosing and resolving issues to ensure the efficient operation of boiler systems The Service Engineer will also collaborate with clients to provide training and support ensuring customer satisfaction and compliance with safety standards Role Responsibilities He shall be Single point contact for the customer in the region Visiting customer in reactive warranty proactive conditions Complaint handling resolving issues within the pre-determined timelines for breakdowns maintenance Carrying trouble shooting of technical issues failure analysis operational issues etc Submitting service reports plan of actions to customer for advance shut down preventive maintenance planning Responsible for chargeable visits invoicing payment collection in the region Collecting updating recording data on boiler performance availability overall satisfaction with performance of equipment Co-ordination with HO customer on existing equipment its performance Generating field data for product improvement Collecting updating recording data of competitors installations in the region Generating business leads through apt prompt service Generate service enquiry carry out execution for all services activity Monthly Report generation MIS

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