Registration Services 163530

Please see the JD below for 2 AM positions that we need in Tax Service Organization The Assistant Manager will be responsible for daily metrics process compliance people and client interactions in Tax ADP This position s primary responsibility is ensuring organizational effectiveness by providing leadership for teams supporting US Tax Working with the management team the position also contributes to the development and implementation of organizational strategies policies and practices This position will also interact with several leaders across India and US Lead and implement ADP Core Values across the section and ensure commitment via strict adherence to the same Accountable for daily operations and deliverables in Tax Service Organization Ability to lead guide coach mentor and lead by examples to Operations Leaders and procurement specialists Serve as the second escalation point within the team and for Internal Clients Suppliers Work closely with the Quality Team to improve the efficiency quality and Audit standards are met Lead Motivate develop team to meet exceed deliverables Be Proactive in identifying potential issues concerns or threats and implement controls to sustain operations Identify and execute plans to eliminate operational inefficiencies using continuous improvement techniques Qualifications Mandatory Skill Sets Experience Graduate or Post Graduate MBA Overall at least 10 yrs of experience in BPO ITES with at least 2 yrs in leadership position Excellent Oral written Communication Skills and Interpersonal Skills Proven skills in leading and coaching people Leadership Skills Problem Solving Skills Effective in leading and managing change Customer and client service orientation Experience in direct client facing processes Good Excel Power Point Word skills Good at Multitasking prioritization time management skills Ability to communicate both upward and downward with in organization as well as ability to communicate across the functions and organization Excellent people manager open to direction and Collaborative work style and commitment to get the job done Flexible to work night shift US timings LI-DNI Please see the JD below for 2 AM positions that we need in Tax Service Organization The Assistant Manager will be responsible for daily metrics process compliance people and client interactions in Tax ADP This position s primary responsibility is ensuring organizational effectiveness by providing leadership for teams supporting US Tax Working with the management team the position also contributes to the development and implementation of organizational strategies policies and practices This position will also interact with several leaders across India and US Lead and implement ADP Core Values across the section and ensure commitment via strict adherence to the same Accountable for daily operations and deliverables in Tax Service Organization Ability to lead guide coach mentor and lead by examples to Operations Leaders and procurement specialists Serve as the second escalation point within the team and for Internal Clients Suppliers Work closely with the Quality Team to improve the efficiency quality and Audit standards are met Lead Motivate develop team to meet exceed deliverables Be Proactive in identifying potential issues concerns or threats and implement controls to sustain operations Identify and execute plans to eliminate operational inefficiencies using continuous improvement techniques Qualifications Mandatory Skill Sets Experience Graduate or Post Graduate MBA Overall at least 10 yrs of experience in BPO ITES with at least 2 yrs in leadership position Excellent Oral written Communication Skills and Interpersonal Skills Proven skills in leading and coaching people Leadership Skills Problem Solving Skills Effective in leading and managing change Customer and client service orientation Experience in direct client facing processes Good Excel Power Point Word skills Good at Multitasking prioritization time management skills Ability to communicate both upward and downward with in organization as well as ability to communicate across the functions and organization Excellent people manager open to direction and Collaborative work style and commitment to get the job done Flexible to work night shift US timings A little about ADP We are a comprehensive global provider of cloud-based human capital management HCM solutions that unite HR payroll talent time tax and benefits administration and a leader in business outsourcing services analytics and compliance expertise We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values welcomes ideas encourages innovation and values belonging We ve received recognition for our work by many esteemed organizations learn more at Diversity Equity Inclusion Equal Employment Opportunity at ADP ADP is committed to an inclusive diverse and equitable workplace and is further committed to providing equal employment opportunities regardless of any protected characteristic including race color genetic information creed national origin religion sex affectional or sexual orientation gender identity or expression lawful alien status ancestry age marital status protected veteran status or disability Hiring decisions are based upon ADP s operating needs and applicant merit including but not limited to qualifications experience ability availability cooperation and job performance Ethics at ADP ADP has a long proud history of conducting business with the highest ethical standards and full compliance with all applicable laws We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace Click to learn more about ADP s culture and our full set of values