Servicenow Consultant

3 days ago


India Europe Computer Task Group Full time

Description CTG is seeking to fill a ServiceNow Consultant opening for our client Location Remote Duration 12 months Duties Lead the design implementation and customization of ServiceNow ITOM solutions focusing on the financial sector Collaborate with clients to understand business requirements and develop ITOM solutions that streamline operations and enhance customer experience Participate in pre-sales activities including requirements gathering solution design estimating and presenting ServiceNow capabilities Configure and customize ServiceNow ITOM reports dashboards and CMDB solutions Work with cross-functional teams including project management development and testing to ensure seamless delivery Support integrations between ServiceNow ITOM and third-party databases Provide post-implementation support issue resolution and system optimizations Train and guide clients and internal teams on ITOM best practices Stay current with ServiceNow releases and industry trends to improve solutions Ensure compliance with financial industry regulations during implementations Skills ServiceNow ITOM expertise including Discovery Event Management and CMDB Experience with containerized environments Kubernetes Docker Cloud monitoring knowledge AWS CloudWatch Azure Monitor Strong analytical problem-solving and documentation skills Hands-on pre-sales and client engagement experience Familiarity with ITIL practices and frameworks Scripting and automation skills PowerShell Bash Python Knowledge of infrastructure Windows Linux servers networks AWS Azure cloud platforms Experience Minimum 5 years implementing and designing ServiceNow ITOM solutions Proven delivery of ServiceNow ITOM projects Experience with ITOM tools such as BMC SolarWinds Nagios Zabbix or similar Education Relevant degree in IT Computer Science or related field ServiceNow Certified System Administrator CSA and ITOM Certification required Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required CTG does not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services for this role To Apply To be considered please apply directly to this requisition using the link provided Kindly forward this to any other interested parties Thank you The expected base salary for this position ranges from 45 00 to 52 00 hour Salary offers are based on a wide range of factors including relevant skills training experience education market factors and where applicable licensure or certifications obtained In addition to salary a competitive benefit package is also offered About Us CTG a Cegeka company is at the forefront of digital transformation providing IT and business solutions that accelerate project momentum and deliver desired value Over nearly 60 years we have earned a reputation as a faster and more reliable results-driven partner Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts CTG leverages the expertise of over 9 000 team members in 19 countries to provide innovative solutions Together we operate across the Americas Europe and India working in close cooperation with over 3 000 clients in many of today s highest-growth industries For more information visit Our culture is a direct result of the people who work at CTG the values we hold and the actions we take In other words our people define our culture It s a living breathing thing that is renewed every day through the ways we engage with each other our clients and our communities Part of our mission is to cultivate a workplace that attracts and develops the best people reflected by our recognition as a Great Place to Work Certified TM company across many of our global operations CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local state and federal laws CTG is an Equal Opportunity Employer CTG will assure equal opportunity and consideration to all applicants and employees in recruitment selection placement training benefits compensation promotion transfer and release of individuals without regard to race creed religion color national origin sex sexual orientation gender identity and gender expression age disability marital or veteran status citizenship status or any other discriminatory factors as required by law CTG is fully committed to promoting employment opportunities for members of protected classes



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