Front Office Executive

3 hours ago


Panjim Panaji, India Seven Consultancy Full time

Job Description Key Responsibilities: - Greet and welcome guests, ensuring a friendly and professional experience. - Handle guest questions, complaints, and special requests efficiently. - Answer incoming calls, redirect them appropriately, and maintain messages. - Receive, sort, and distribute letters, packages, and correspondence. - Prepare outgoing mail and secure parcels for dispatch. - Monitor emails, sort, and forward as necessary. - Keep track of office supplies and place orders when required. - Maintain updated records, files, and monitor office expenses. - Support administrative tasks such as travel arrangements and schedules. - Maintain a tidy and organized front desk with all necessary materials. - Manage check-in and check-out procedures smoothly. - Ensure rooms are prepared prior to guest arrival and monitor daily bookings. - Promptly address guest requests and provide upscale guest service experiences.



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