Service Delivery Leader

4 weeks ago

Hyderabad, Telangana, India Dupont Full time
Job Description

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world's most talented people are choosing to work at DuPont.

Job Summary: The Service Delivery Leader for Accounts Payables will oversee the delivery of accounts payable services from the Shared Services Center. This role is responsible for ensuring the efficient processing of high-volume invoice transactions and the effective management of accounts payable processes for various Legal Entities, across global locations. The Service Delivery Leader will also be pivotal in driving process improvements, ensuring compliance, and maintaining high levels of service quality through strategic thinking and decision-making.

Key Responsibilities:

Leadership & Management:

- Lead and manage the Accounts Payable team, providing guidance, support, and development opportunities.
- Act as the primary point of contact for internal and external stakeholders regarding accounts payable services.

Strategic Planning & Execution:

- Develop and implement a strategic roadmap for the Accounts Payable function that aligns with the organization's overall goals.
- Develop strategies that support operational efficiencies, cost reductions, and service enhancements within the accounts payable space.

Process & Performance Management:

- Ensure accurate and timely processing of vendor invoices, employee expense claims, and other AP transactions.
- Track and report on key performance indicators (KPIs) to ensure the team meets performance standards.

Compliance and Controls:

- Ensure compliance with internal controls, corporate policies, and local regulations related to accounts payable.
- Manage risk associated with accounts payable processes, including fraud prevention and audit processes.

Stakeholder Engagement:

- Collaborate with cross-functional teams including procurement, finance, and legal to optimize the accounts payable function.
- Build and maintain relationships with vendors and service providers.

Process Excellence & Improvement:

- Identify and implement process improvements to enhance efficiency and effectiveness.
- Conduct analysis and benchmarking to identify opportunities for enhancing accounts payable processes and technology utilization.

Audit Support:

- Provide support during financial audits and ensure all transactions are recorded in accordance with GAAP.

Talent Development:

- Foster a culture of continuous learning and professional development within the team. Identify training needs and develop appropriate training programs for the AP team.

Qualifications:

- Education: Bachelor's degree in Accounting and Finance. Master's degree or professional qualification (CMA, CPA, etc.) is a plus.
- Experience: Minimum of 20 years of experience in accounts payable or a related financial role, with at least 7-8 years in a leadership position.
- Skills: Strong leadership and management skills, excellent communication and interpersonal skills, proficiency in accounting software (e.g., SAP, Oracle), and a solid understanding of GAAP and SOX requirements.

Desired Attributes:

- Detail-Oriented: Strong attention to detail and accuracy.
- Strategic thinker: Ability to develop and implement effective strategies that align with broader organizational objectives.
- Problem-Solver: Ability to identify issues and implement effective solutions.
- Team Player: Collaborative approach to working with cross-functional teams.
- Adaptable: Ability to adapt to changing business needs and priorities.

Join our to stay connected with us

On May 22, 2024, we announced a plan to separate our Electronics and Water businesses in a tax-free manner to its shareholders. On January 15, 2025, we announced that we are targeting November 1, 2025, for the completion of the intended separation of the Electronics business (the Intended Electronics Separation).. We also announced that we would retain the Water business. We are committed to ensuring a smooth and successful separation process for the Future Electronics business. We look forward to welcoming new talent interested in contributing to the continued success and growth of our evolving organization.

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our.

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