Only 24h Left Student Services Officer

3 weeks ago


Vellore TN IN Jobted IN C2 Full time

Roles and Responsibility 1 Ensure a delightful customer service experience by developing a strong rapport with the Student Parents 2 Addressing the concerns of Students Parents by offering a quick resolution 3 Collaborate and consult with parents teachers branch head and any other stakeholders to ensure a favourable learning environment for the student 4 Ensure collection of outstanding fee from parents within the specified time 5 Ensure retention of Students and controlling Left-outs 6 Collaborate with ACAD and Non ACAD teams to manage all class announcements notice board maintenance Parent Teacher Meeting Coordination 7 Ensure adherence to internal process and compliances To be successful in the SSO role you are required to have 1 Ability to handle students and parents in an empathic patient manner 2 Proficiency in Microsoft Office and writing emails comfortable while working on software related to services 3 Fluency in English and Regional Language communication Must to have Attitude 1 Customer Orientation 2 Sense of Ownership and Accountability 3 Result orientation 4 Emotional intelligence for working in a Team Qualification 1 Must have bachelor s degree 2 Preferred BTech MBA Masters in Education etc Experience 1 Previous experience in customer handling across industry Job Types Full-time Permanent Pay 250 000 00 - 350 000 00 per year Benefits Health insurance Provident Fund Work Location In person



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