Virtual Relationship Manager

4 weeks ago

Noida India One 97 Full time

Job Description About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: This team is responsible to support the merchants on the process. Responsibilities: 1. Drive merchant onboarding engagement + document submission when assigned. 2. Follow up on missing or incorrect KYC documents to avoid QC rejection. 3. Educate merchants on accepted document list and correct upload format. 4. Support merchants in resolving QC queries quickly. 5. Guide merchants to meet website/app compliance requirements (T&C, Privacy Policy, product pages, functional URLs, etc). 6. Push for faster RA approval by driving curable cases to closure. 7. Track and nudge merchants until MID creation is completed. 8. Ensure merchant receives dashboard access and is able to log in. 9. Provide integration guidance (developer docs, mandatory parameters, test production move). 10. Coordinate internal dependencies for activation blockers (CC/DC enablement, routing, product settings). 11. Monitor activation status and ensure first successful txn (T0 milestone). 12. Drive early lifecycle usage - ensure frequent transactions in initial weeks. 13. Focus on transaction ramp-up: target merchants to cross 10K monthly GMV. 14. Identify and prioritize high-GMV merchants for faster activation and dedicated support. 15. Handle merchant concerns proactively during onboarding and early activation period. 16. Maintain funnel hygiene and keep lead status updated in CRM trackers. 17. Share feedback with product/ops teams on recurring onboarding issues. 18. Push timely communication to merchants - nudges, troubleshooting, enablement. 19. Escalate only those cases where merchant dependencies are fully solved. Why join us: We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our peoples collective energy and unwavering focus on the customers, and that's how it will always be. We are the largest merchant acquirer in India. Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

  • Virtual Relationship Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Bonanza Portfolio Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Title: Virtual Relationship Manager MF/ Online Stock BrokingIndustry: Financial Services / Wealth ManagementLocation:NoidaDepartment: Sales / Client RelationshipReports To: Team Leader / Branch Head / Sales ManagerEmployment Type: Full-timeJob Summary:We are looking for a proactive and customer-focused Virtual Relationship Manager (VRM) to join our...

  • Virtual Relationship Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Bonanza Portfolio Ltd Full time ₹ 8,00,000 - ₹ 15,00,000 per year

    Job Title: Virtual Relationship Manager – MF/ Online Stock BrokingIndustry:Financial Services / Wealth ManagementLocation:NoidaDepartment:Sales / Client RelationshipReports To:Team Leader / Branch Head / Sales ManagerEmployment Type:Full-timeJob Summary:We are looking for a proactive and customer-focusedVirtual Relationship Manager (VRM)to join our mutual...

  • Virtual Assistant

    6 days ago

    Noida, India Virtual Corporate Full time

    **Job Profile**: - A Process Associate/Virtual Assistant at Ultrashield Technology deployed to engage with one or more US-based clients. - The role is a full-time (WORK FROM OFFICE). - The role would require working in the US time zone (6pm to 3am). - Cab drop off Facility for Females. **Roles & Responsibilities**: As a Process Associate, you will work...

  • Virtual Relationship Manager

    4 days ago

    Bangalore Urban, Karnataka, India, IN Ujjivan Small Finance Bank Full time

    ROLE PURPOSE & OBJECTIVEThe Virtual Relationship managements engages with the Bank customers and prospects, virtually, to provide a seamless experience to customers.Developing and Expanding existing HNI customer relationships by ensuring quality portfolio.Continuous engagement with the portfolio customers mapped as per the contact policy with accurate and...

  • Virtual Assistant

    4 weeks ago

    India Orange Virtual Connect Full time

    Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Virtual Assistant based in India. The Virtual Assistant will support administrative and operational tasks, such as scheduling appointments, managing correspondence, organizing calendars, and maintaining records. Additional responsibilities include...

  • Virtual Assistant

    2 weeks ago

    Vadodara, India Virtual Teams & Solutions Full time

    Job Description Job Description Virtual Assistant Company: Virtual Teams & Solutions Location: Sarabhai Campus, Near Genda Circle (Work-from-home + Office) Work Timing 4:00 am 6:30 am: Work from Home 6:30 am 7:30 am: Break 7:30 am 1:00 pm: Work from Office About Virtual Teams & Solutions Virtual Teams & Solutions is a specialised staffing and outsourcing...

  • Virtual Relationship Management-Associate

    2 weeks ago

    Noida, Uttar Pradesh, India Paytm Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    About Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.Job...

  • Virtual Relationship Manager

    3 weeks ago

    Noida, India Acme Services Private Limited Full time

    Job Description: Manage a portfolio of existing and prospective clients through virtual platforms (phone, email, WhatsApp, video calls). Understand client investment needs, risk appetite, and financial goals to offer personalized mutual fund recommendations. Assist clients/ Associates in starting SIPs, lump sum investments, or switching/redemption as per...

  • Executive Virtual Assistant

    2 weeks ago

    Noida Sector 62, Noida, Uttar Pradesh, India Virtual Street Group Full time

    **Domain -** **Virtual Property Management**: - **Experience -** 0-1 years - **Location -** Sector - 62, Noida (On-Site) - **Working Days-** Monday - Friday - **Shift Timings-**EST/PST Shift Timings - **Qualification-** Graduation (any stream) **Key Responsibilities**: - Handle tenant and vendor coordination for maintenance and service requests - Perform...

  • Relationship Manager

    7 days ago

    Chennai, India Tata AIA Life Full time

    Job Description Role description Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tata's esteemed leadership with AIA's extensive pan-Asian expertise....