Srm (student Relationship Manager)

3 weeks ago


Bargarh OR IN Vedic International School Full time

Student Engagement Build and maintain strong positive relationships with students Serve as the primary contact for student inquiries providing timely and accurate information Support Services Assist students in navigating academic programs policies and procedures Offer guidance on academic and personal issues referring them to appropriate resources when necessary Communication Communicate regularly with students through various channels email phone in-person meetings to ensure they are informed about important updates deadlines and opportunities Problem Resolution Address and resolve student complaints and issues efficiently Escalate complex issues to higher authorities when necessary Orientation and Onboarding Facilitate student orientation and onboarding processes Help new students acclimate to the institution and its culture Feedback Collection Gather and analyze student feedback to identify areas for improvement in services and programs Work with other departments to implement changes based on feedback Retention Strategies Develop and implement strategies to enhance student retention and success Monitor student progress and proactively reach out to those at risk of falling behind Record Keeping Maintain accurate and up-to-date records of student interactions and activities Ensure confidentiality and compliance with data protection policies Collaboration Work closely with academic advisors faculty and other departments to support student needs and enhance their overall experience Job Type Full-time Pay From 15 000 00 per month Benefits Food provided Work Location In person



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