After Sales Service Domain Consultant

24 hours ago

Bengaluru, Karnataka, India Tata Consultancy Services Full time
Greetings from TATA Consultancy Services

Experience: 10 to 15 years

Location: Mumbai, Pune, Bangalore, Chennai, Hyderabad, Delhi

After Sales Service Domain Consultant

Job Description:

- 10-15+ years' experience and expertise in Service-Centric function, preferably in heavy equipment, aerospace, industrial, automotive manufacturing
- Expertise in Servitization, Field Service Management, scheduling, maintenance, repairs, overhauls, Contracts, Service BOM, , Service Analytics, Depot Repair, Warranty, Service / Aftermarket Parts, IOT and Service System Integration.
- Consulting and deployment of service / aftermarket management solutions.
- Strong communication and presentation skills are required. Will communicating with internal and customer teams. Must display ability to discover and define business requirements. A strong understanding of Business Process Modeling is required.
- Contribute and collaborate with team that implements the solution.
- 70-80% Client Interaction and 30-20% Internal asstes
- Support solution development with key technologies (Service Max, Zinier, IFS, ServiceNow, Syncron, Techsee, CareAR, PTC SLM, Windchill SIM, Inservice, Servigistics , JDA ,SAP SPM, Oracle etc.) by giving the domain inputs to IT teams.
- Work on pre-sales activities for identifying and converting business consulting and IT implementation opportunities.

Responsibilities:

- Consulting – defining strategy, roadmap, business capabilities, requirements and working with team in implementation.
- Identify opportunities through business connects with clients and relationships in TCS ecosystem
- Lead RFP responses and contribute
- Track emerging business models and trends for its applicability in manufacturing.
- Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles
- Prepare assets for practice
- Experience in outcome centric models

-

Method to Apply:

Share updated CV with below required details at j.suryaprakash@tcs.com

- EP number if already registered in iBegin portal/ Registered email id if don't remember EP number:
- Full Name:
- Email ID:
- Contact number:
- Total experience:
- Current Payroll company:
- Current location:
- Preferred Job Locations:
- Notice period( Please specify LWD if serving notice), Immediate joiners are preferred:
- CTC:
- Expected CTC:
- Offers in hand(with salary details):
- Please specify if any gap in between education and employment:
- Highest Fulltime education:
- University/institute name of Highest education:

Note:

- EX-TCS(Fulltime employee) cannot not be eligible for rehire.
- Candidates with less than 10 years of experience will not be considered.

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