Test Series Operations Manager

4 weeks ago

Noida, Uttar Pradesh, India PW (PhysicsWallah) Full time
Name of Profile: Test Series Operations Manager

Location: NOIDA [In Office]

Number Of Opening:1

Qualification & Eligibility:

- Graduate/Post Graduate

Working Experience:

- 1+ year of experience in Operations, Program Management, education, edtech, or similar industry
- Proven experience with test series management, assessment operations, or online program delivery is preferred.

Key Responsibilities:

- CMS Management: Oversee daily CMS operations, ensuring smooth workflows for content creation, review, and distribution.

- Data Analysis: Use SQL to extract, analyze, and report on CMS data, driving insights for performance and improvement.

- Automation: Leverage AppScript to automate CMS tasks and optimize workflows, enhancing efficiency.

- Product Troubleshooting: Identify, troubleshoot, and resolve CMS issues using developer tools, ensuring system reliability.

- Enhancements & Features: Raise product requirements, collaborate with developers for bug fixes, feature requests, and improvements.

- AI Tools: Utilize AI tools to streamline content management, automate repetitive tasks, and enhance user experiences.

- User Support: Provide training and resolve queries for internal teams, ensuring effective CMS usage.

Skill Set:

- CMS Operations: Proficient in managing and optimizing CMS workflows.

- SQL: Strong ability to query and analyze CMS data.

- AppScript: Expertise in automating processes within the CMS.

- AI Tools: Knowledge of using AI tools for process automation and content management enhancement.

- Product Knowledge: Ability to identify system improvements and work with developers for enhancements.

- Troubleshooting: Experience in resolving technical issues using developer tools.

Additional Requirements:

- Experience with Google Suite, MS Office, and Basic Project Management Software.
- Familiarity with educational assessment tools, CRM software, or e-learning platforms is an advantage.
- Knowledge of SQL, AppScript, Developer tools.
- Have keen interest in optimization through AI Tools.

Why Join Us?

- Be part of an impactful mission to make quality education accessible to millions of students across India.
- Collaborate with a dynamic team in a rapidly growing company that encourages innovation and creativity.
- Opportunity to work in a fast-paced, challenging environment with significant career growth potential.

Interested candidates can apply us at manvi.bajaj@pw.live

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