Senior Product Manager
12 hours ago
About the Role We are looking for a strategic and customer-obsessed Senior Product Manager to lead the Post Order Customer Experience charter. In this role, you will be responsible for ensuring a seamless, transparent, and delightful experience for customers after they place an order — from confirmation to delivery and post-delivery support. You will work closely with engineering, design, operations, customer support, and logistics teams to identify pain points, define product strategy, and deliver scalable solutions that improve customer satisfaction and retention. Key Responsibilities - Own the end-to-end post-order journey, including order tracking, delivery communication, returns, refunds, and customer feedback loops. - Deeply understand customer pain points through research, data analysis, and stakeholder inputs. - Define product vision, roadmap and strategy for the entire charter, aligning with business priorities while keeping customer delight at the core. - Demonstrate strong product sense and deep problem-solving skills to simplify complex operational challenges into elegant customer-facing solutions. - Lead cross-functional teams to execute on the roadmap – writing clear product requirements, prioritizing features, and driving execution. - Collaborate with operations, logistics, and support teams to improve service levels, reduce friction, and proactively solve order-related issues. - Drive adoption and success metrics (e.G., delivery NPS, order cancellation rates, ticket volumes). - Continuously iterate, learn, and optimize through experimentation, data insights, and user feedback. - Balance short-term tactical wins with long-term innovation to drive both immediate impact and sustained differentiation . - Act as the voice of the customer within the organization, ensuring empathy, clarity of thought, and high judgment in all decision-making. - Inspire and align teams around a compelling product narrative, fostering collaboration, accountability, and a bias for action Requirements - 5+ years of product management experience, preferably in consumer-facing digital products (e-commerce, food delivery, etc.). - Strong understanding of supply chain, logistics, or customer service systems is a big plus. - Proven track record of building and shipping high-impact products at scale. - Excellent analytical and problem-solving skills; data-driven decision-making mindset. - Strong communication and stakeholder management skills [with proven ability to influence without authority]. - Comfortable working in a fast-paced, ambiguous environment with shifting priorities.
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Senior Product Manager
4 days ago
Yelahanka, India Atomicwork Full timeAtomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success. We’re looking for a Senior Product Manager to join our team and...
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Senior Product Manager
1 week ago
Yelahanka, India ZenStatement Full timeCompany Description Zenstatement is a fast-growing fintech SaaS platform transforming how businesses manage their financial operations, billing, reconciliation, and accounting workflows. We work with enterprise and mid-market customers to automate complex financial processes, including multi-channel reconciliations, settlements, revenue recognition, accounts...
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Senior Product Designer
2 days ago
Yelahanka, India Aurigo Software Technologies Full timeAbout the Role As a Senior Product Designer, you will play a pivotal role in shaping user experiences that are both intuitive and impactful. This role demands a strategic thinker who thrives on design innovation and user-centric problem-solving. You will work with a team of UX/UI designers, drive design sprints, and collaborate closely with cross-functional...
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Senior Product Designer
1 week ago
Yelahanka, India athmâ Full timeAbout Narayana Health: Narayana Health is headquartered in Bengaluru, India, and operates a network of hospitals in India and Overseas. Our mission is to deliver high-quality, affordable healthcare services to the broader population. Narayana Health Group is India’s leading healthcare provider and one of the largest hospital groups in the country, with a...
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Senior Product Designer
6 days ago
Yelahanka, India SuperAGI Full timeAbout Us: SuperAGI is pioneering the future of Artificial General Intelligence with groundbreaking research and innovative AI products. Our mission is to transform the future of applications through intelligent, autonomous solutions that drive unparalleled efficiency and growth. We are building a world where AI and human intelligence collaborate seamlessly...
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Senior Manager
1 week ago
Yelahanka, India Raytheon Technologies Full timeUnspecified Overview : In this Role the Senior Manager will be responsible for managing After Market Engineering team (Stress & Repair) and coordinate with RCE and deliver to very high demanding customer. Job Title: Senior Manager - After Market Job responsibilities: Experience in people management at least 5+ year Owns the execution of long-term strategy of...
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Product Manager
12 hours ago
Yelahanka, India AppsForBharat Full timeAs a Product Manager for a brand new, highly ambitious initiative, you will be the founding PM responsible for taking a high-potential product from zero to one. This new app is being built to have an insanely large user base and will be instrumental in achieving our mission of serving hundreds of millions of users. This is a high-impact, founder-style role...
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Senior Engineering Manager
1 week ago
Yelahanka, India Cognite Full timeAbout Cognite Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging data to unravel complex business challenges through our cutting-edge Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and...
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Product Manager
6 days ago
Yelahanka, India Groww Full timeWe are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’...
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Senior Product Designer
4 days ago
Yelahanka, India IntelXLabs Full timeCompany Description We leverage the power of advanced technologies to develop scalable solutions that drive business growth. Our team of dedicated professionals is committed to delivering innovative products that meet the unique needs of our global clientele. We’re not just a company; we’re a partner in yourdigital transformation journey. Join us as we...