Sales Executive – Luxury Jewelry

16 hours ago

Mumbai, India Estaa Full time

Company Name: Estaa Gems Private Limited Location: Kalaghoda, Mumbai Office Timings: Monday to Saturday – 10 AM to 7 PM Expected Experience: 2 to 3 years in luxury retail sales (preferably in jewelry or premium lifestyle brands) Job Description: Estaa Gems, a prestigious name in luxury jewelry, is seeking a dynamic and customer-focused Sales Executive to join our retail team. You will be the face of the brand, engaging with high-profile clients, showcasing fine jewelry collections, and ensuring a seamless and personalized in-store shopping experience. Key Responsibilities: - Client Engagement: Welcome and assist clients with warmth and professionalism, offering detailed product knowledge to help them make confident purchase decisions. - Sales Support: Meet and exceed individual sales targets while contributing to overall store performance through upselling, cross-selling, and repeat client engagement. - Product Presentation: Ensure impeccable presentation of merchandise through visual merchandising guidelines and maintain cleanliness of displays and counters. - Product Knowledge: Maintain in-depth knowledge of Estaa’s jewelry collections, including materials, design inspirations, stone quality, and craftsmanship. Stay updated on latest trends and educate customers with expertise and confidence. - CRM & Relationship Building: Build long-term client relationships by maintaining contact, sharing product launches, and offering after-sales support to encourage customer loyalty. - Inventory Management: Assist in stock handling, daily counting, tagging, replenishment, and product rotation under the guidance of the store manager. - Reporting & Feedback: Share customer feedback, preferences, and market trends with the team to help enhance the client experience and product offerings. Qualifications: - Graduate in any stream; diploma or certification in luxury retail/sales is an advantage. - 2–3 years of experience in in-store retail sales with premium or luxury brands (jewelry, fashion, watches, or accessories). - Strong verbal communication skills in English - Presentable, polished, and confident with an approachable demeanor. - Passionate about luxury products, especially fine jewelry and craftsmanship. - Ability to work weekends, holidays, and during peak retail seasons. - Team player with strong interpersonal and persuasion skills.

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