15h Left: Telecaller

2 days ago


Udaipur RJ IN Marvel Retail Private Limited Full time

Key Responsibilities Welcome Calls Greet and onboard new customers providing them with essential information about their orders and services Handle Issue Cases Address customer concerns complaints or product-related queries efficiently and provide suitable resolutions Maintain a professional and courteous communication tone at all times Keep accurate records of customer interactions and update the CRM system Coordinate with internal teams to escalate unresolved issues Required Skills Qualifications Excellent verbal communication skills in Hindi and English Ability to handle customer queries patiently and professionally Basic computer skills and experience with CRM tools preferred but not mandatory Strong problem-solving abilities and a customer-centric approach Prior experience in telecalling or customer service is a plus Why Join Us Competitive salary Growth opportunities within the company Supportive and friendly work environment Training and skill development programs If you are passionate about customer service and enjoy talking to people we would love to hear from you Job Types Full-time Part-time Pay 150 000 00 - 400 000 00 per year Expected hours 27 per week Schedule Day shift Supplemental Pay Performance bonus Language Hindi Preferred English Preferred Work Location In person Expected Start Date 16 06 2025



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