Senior Manager Content Technologies

Job Designation: Senior Manager

Location: Mumbai / Kolkata / Chennai

We are looking for immediate to 30 days joiner.

Job Overview:

We are seeking a dynamic and experienced Senior Manager, Content Technologies to lead our eLearning technology initiatives. The role requires a strong understanding of Learning Management Systems (LMS), rapid authoring tools, and eLearning standards. The ideal candidate will be responsible for upskilling the team on the latest technologies, ensuring a balanced workload among team members and project managers, and actively contributing to presales opportunities. Actively involved in the quality of delivery and ensuring that standard operating procedures and quality criteria are adhered to on all projects. Responsible for managing project quality related issues regarding the team and providing effective solutions. Oversees project quality and delivers effective solutions for issues relating to the team. Ability to engage senior stakeholders and communicate mitigation strategies effectively. Maintain reports and other documentation relevant to the team.

Key Responsibilities:

● Technology Leadership & Upskilling: Keep the team updated on the latest advancements in eLearning technologies, authoring tools, and industry standards. Conduct training sessions and workshops to enhance their technical competencies.

● Performance Monitoring & Team Management: Oversee the performance of the Content Technologies team, ensuring alignment with business objectives. Provide mentorship and guidance to optimize efficiency and effectiveness.

● Workload Management: Maintain a balance between team members and project managers to ensure optimal resource allocation and project delivery.

● Presales & Business Growth: Collaborate with sales and business development teams to contribute to presales efforts, including creating technical proposals, demonstrating eLearning solutions, and consulting with clients on content technology needs.

● LMS & eLearning Standards Expertise: Provide in-depth knowledge of various LMS platforms, ensuring seamless integration and compliance with SCORM, xAPI, and other industry standards.

● Rapid Authoring Tools Proficiency: Leverage expertise in tools such as Articulate Storyline, Adobe Captivate, Lectora, and others to support content development and delivery.

● Cross-Functional Collaboration: Work closely with instructional designers, developers, and project managers to ensure content technologies align with instructional goals and client requirements.

● Quality Assurance & Compliance: Ensure all eLearning content adheres to industry best practices, accessibility guidelines, and organizational quality standards.

● Automation & AI: Advancing team knowledge and skills and executing tasks using automation and AI where appropriate to remain future fit.

Required Qualifications & Experience:

● Bachelor's or Master's degree in any field.

● 8-15+ years of experience in eLearning content technologies, including at least 5 years in a leadership role.

● Strong expertise of course authoring in multiple LMS platforms (e.g., Moodle, Blackboard, Canvas).

● Hands-on experience with rapid authoring tools such as Articulate Storyline, Adobe Captivate, Lectora, and similar platforms.

● In-depth knowledge of SCORM, xAPI, AICC, and other eLearning compliance standards.

● Proven track record of mentoring and upskilling teams in eLearning technologies.

● Experience in presales support, including estimations, proposal development and client consultation.

● Strong analytical and problem-solving skills with a keen eye for detail.

● Excellent communication, leadership, and stakeholder management abilities.

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