▷ (Urgent) Collections Role (3-5 Yrs) Bangalore/gurgaon/gurugram/noida (telesales/inside Sales/bpo)

4 weeks ago


India Contactx Full time

We re Hiring for MT Management Trainee - B2B B2C Collections OTCKey Responsibilities - Manage front line supervisors that are responsible for managing the day-to-day operations of OTC Operations Team- Ensure client and corporate service quality and contribution goals other metric and associate satisfaction goals within the site are met - Coach and mentor team supervisors - Regularly conduct supervisory team meetings Supervise multiple teams for clients - Set goals for the team and communicate goals on a regular basis- Coach mentor people - Motivating team with excellent touch- Leading calls with clients and other business functions- Preparation of dashboards and ability to understand current Business processes and suggest improvements- Manage Day to Day Operations service delivery for a Team of 100 employees who will be in charge for Client Order to Cash process and assess them in accordance Policies Compliance guidelines and take an action to apply the appropriate policy with high quality speed empathy and accuracy - Relevant work experience in balance sheet account reconciliation Intercompany process fixed assets and or month end closing activities - Relevant experience in coordinating teams - Previous exposure to transformation and productivity initiatives Minimum qualificationsB Com preferredDeep Domain knowledge on OTC processes Billing Cash Collections US UK work shift experience mandatoryExcellent Analytical Communication skills Locations- Bangalore Gurgaon Gurugram NoidaCTC Upto- 5-6 5 LPAInterested Candidates can share CV s ref updazz com



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