Data Content And Quality Manager

Data Content and Quality Manager Who we are Founded in 1982 Workplace Options WPO is the largest independent provider of holistic wellbeing solutions Through our customized programs and comprehensive global network of credentialed providers and professionals we support individuals to become healthier happier and more productive both personally and professionally Trusted by 51 of Fortune 500 companies we deliver high quality care digitally and inperson to over 75 million individuals across 116 000 organizations in more than 200 countries and territories At WPO you will be joining a team that is committed to improving employee wellbeing around the world Current Opportunity Data Content and Quality Manager Location India Remote Hybrid Onsite Remote or hybrid depending on proximity to our Bangalore office What you will do The Data Content and Quality Manager is responsible for sourcing validating and maintaining high-quality provider databases for WPO s Locator tools across multiple regions This includes managing complex data mining operations overseeing vendor performance executing quality assurance processes and supporting quarterly updates for a multi-type provider directory child care elder care schools and specialty services The role requires strong data handling skills meticulous attention to detail and the ability to manage technically demanding processes This position is embedded within a cross-functional team and works closely with Product Content Reporting and Technology teams It plays a key role in sustaining the accuracy usability and legal compliance of WPO s provider databases Responsibilities Data Sourcing and Vendor Oversight Lead the sourcing of provider data via government websites public records and direct outreach to licensing bodies Write structured mining and deduplication instructions for the vendor Sasta Outsourcing Services Ensure compliance with regional licensing and regulatory requirements Data Management and Quality Assurance Perform manual and semi-automated QA on provider datasets address formatting subtype mapping geocoding duplicates etc Apply 4-layer deduplication protocols to merge vendor and in-house datasets Use lookup tools and geocoding APIs e g EXE tool Geoapify to fill missing fields e g zip code county local authority Maintain data formatting and subtype consistency per Locator taxonomy Publishing and Reporting Support Prepare quarterly database updates and coordinate handoffs with the Reporting team for publishing on WPO platforms Validate that publishing metrics record counts by region subtype match source files Flag anomalies or failures in geocoding QA or publication output Documentation and Process Optimization Maintain documentation for geocoding workflows vendor instructions and subtype standards Identify opportunities for automation and process improvement Support audits updates and transitions related to Locator tools and content infrastructure Qualifications Skills Bachelor s degree in a data technology or information science field 2 years in data operations vendor management or QA-related roles Experience in database content curation public data sourcing or regulated information processing Strong proficiency in Excel and familiarity with lookup formulas VLOOKUP and batch processing Knowledge of geocoding tools APIs or GIS software is an asset Excellent organizational written and verbal communication skills Self-driven detail-oriented and comfortable working in a cross-regional environment What we offer At Workplace Options we don t just deliver wellbeing services to our clients we champion wellbeing for our own employees as well Examples of our benefits and commitment to employee wellbeing include Benefits - Group Mediclaim Insurance for 6 lacs INR Accident Insurance Gym reimbursement Tuition reimbursement EAP Support Services Mentorship program WPO Cares Employee exchange program Comprehensive training provided for this position At Workplace Options we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work free from judgment or fear of discrimination We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive We will continue to take action to ensure we achieve equitable and measurable outcomes We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring By embracing and promoting authenticity we aim to build a vibrant and inclusive community that fosters collaboration innovation belonging and personal growth For further details about WPO please check out our website and these short videos give a great overview of what we do and Workplace Options collects and processes personal data in accordance with applicable data protection laws If you are a European job applicant refer to our for further details https www workplaceoptions com privacy-notice-for-recruitment Powered by JazzHR