Communications Manager

3 weeks ago

Hyderabad, India Response Informatics Full time

Position Overview

RxBenefits seeks a dynamic Communications Manager to lead communications for our growing

Global Collaboration Center (GCC) in Hyderabad, India. The role will be based in Hyderabad

and will oversee all internal and external communications, including employee communications

and engagement, executive communications, event management, social media, media

relations, and content creation.

This role demands initiative, urgency, and accountability, with the ability to pivot seamlessly

between projects while meeting deadlines. The Communications Manager will identify and

execute communications, content, and storytelling needs, supporting overall company goals

through strong collaboration and relationship-building.

This role will report to the Associate Director of Operations in Hyderabad, with a dotted-line

reporting relationship to the Director of Internal Communications in the United States to ensure

alignment with RxBenefits’ corporate brand and communications strategies.

Essential Job Responsibilities:

 Develop and manage an integrated communications strategy for the GCC team and

office, inclusive of all internal and external communications for the GCC team

 Write, edit, and distribute internal communications such as emails, newsletters, talking

points, HR updates, intranet stories, blogs, videos, etc.

 Partner with GCC site lead on executive communications, including talking points and

presentations

 Coordinate local communications events, such as town halls, employee meetings, and

virtual events with RxBenefits colleagues in the United States

 Coordinate closely with Corporate Communications to cascade corporate messages to

the GCC team, personalizing and editing as needed for local audience needs

 Manage local social media, including LinkedIn profile and content strategy, and any

other relevant local social media platforms

 Manage local external communications, including media relations and partnering with

HR on recruitment activities

 Creative storytelling for both internal and external audiences, across different channels

 Share employee news, stories, and photos with the Corporate Communications team for

inclusion in company-wide communications, as appropriate

 Ensure alignment with corporate brand, messaging, style guidelines, and best practices

 Track metrics for insights and continuous improvement

Required Skills and Experiences:

 Proficiency in Microsoft Office suite (Word, PowerPoint, Excel), Canva, Outlook, and

Teams

 Proficiency in social media tools, especially LinkedIn

 Basic knowledge of Google Analytics, digital advertising channels, and search engine

optimization (SEO)

 Creative, corporate, and business writing

 Creative thinking

 Executive presence

 Event planning and management, including in-person town halls and virtual events

 Excellent project management skills

 English language proficiency

 Knowledge of Associated Press (AP) style

Qualifications:

 Degree in communications, journalism, or related field

 8-10 years of experience in communications

 Pharmacy or health insurance industry experience preferred

 Ability to create compelling content for different audiences and across different channels

 Ability to both think strategically and own tactical delivery of communications

 Ability to work non-standard business hours [need to work with HR on work schedule

and expectations]

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