Sales Manager

13 hours ago

Bhilwara India Tata Mutual Fund Full time

Job Description Job Description Key Responsibilities1. Sales & Business Development - Achieve monthly/quarterly business targets for Secured Business Loans (SBL/LAP). - Drive new customer acquisition through direct sourcing, DSAs, connectors, and referrals. - Identify market opportunities and develop strategies to increase SBL market share. - Conduct regular market mapping and competitor analysis. 2. Team Management - Lead, motivate, and manage a team of Sales Officers/Relationship Managers. - Provide training, coaching, and field support for lead generation and conversions. - Review performance, pipeline, and productivity metrics regularly. - Ensure team adherence to sales processes and documentation norms. 3. Credit & Risk Coordination - Work closely with credit teams to ensure high-quality sourcing aligned with policy. - Oversee customer profiling, documentation, and pre-screening. - Ensure portfolio quality by monitoring delinquency, early warning signals, and customer behavior. - Support credit underwriting by providing on-ground insights and customer verification. 4. Channel & Partner Management - Onboard, manage, and grow DSA/Connector networks for SBL products. - Maintain strong relationships with existing partners to ensure consistent business flow. - Ensure compliance with regulatory and company policies for all external channels. 5. Customer Relationship Management - Ensure superior customer experience across the loan lifecycle. - Resolve escalations, service issues, and post-disbursement queries. - Build long-term relationships with high-value clients and influencers. 6. Reporting & Compliance - Maintain MIS on productivity, pipeline, conversion ratios, and market insights. - Ensure 100% compliance with internal policies, KYC norms, and regulatory guidelines. - Provide inputs for improving sales processes and product offerings. Key Skills & Competencies - Strong knowledge of Secured Business Loans/LAP products. - Experience in sales, team handling, and channel management. - Good understanding of credit assessment, financial statements & collateral evaluation. - Excellent communication, negotiation, and relationship-building skills. - Target-driven mindset with strong execution capability. - Proficiency in CRM tools and MS Office. Qualifications & Experience - Graduate / MBA preferred. - 48 years of relevant experience in Secured Business Loans or LAP sales. - Experience in team leadership / supervisory roles is an added advantage. Work Environment - Field-intensive role with regular customer and channel visits. - May involve travel within assigned territory/city.

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