Apply Now: L1 Network Engineer

2 weeks ago

Thiruvananthapuram Trivandrum, India Iqmatrix Infoways Solutions Private Limited Full time

Job Description

- Overall purpose of the job:
- Dealing with broadband technical incidents and providing a high level of customer support and service. Key responsibilities for this job:
- Troubleshooting xDSL incidents and achieving efficient resolution for our customers. Driving fault resolution to ensure SLA's are achieved. Ensuring all incidents are handled effectively in accordance with our processes. Configuring and testing routers and modems. Driving resolution of escalated/aged incidents. Handling customer queries and support issues using our ticketing system. Maintaining professional working relationships with customers, suppliers, and work colleagues. Performing other 1st line triage Performing other duties as assigned. Knowledge and experience required: Excellent verbal and written communication skills. Demonstrable understanding of xDSL / Broadband technologies and protocols. Understanding of basic networking including IP, DHCP, DNS. Experience with enterprise grade routers and/or modems. Understanding of basic logging and alerting principles Desirable knowledge and experience: Cisco CCNA or Juniper JNCIA certification. Understanding of basic WiFi networking principles. Experience working with cellular networks

  • L1 NETWORK Engineer

    4 weeks ago

    Thiruvananthapuram, Kerala, India IQMatrix Infoways Solutions Pvt Ltd Full time

    L1 Network TechnicianHours: Monday to Friday 9 AM - 5:30 PM (UK time)OrMonday to Friday Start time: 07:00 am, End time: 03:30 pm (UK time)OrMonday to Friday Start time: 10:30 am, End time: 07:00 pm (UK time)OrTuesday to Saturday Start time: 09:00 am, End time: 05:30 pm (UK time)OrSunday to Thursday Start time: 09:00 am, End time: 05:30 pm (UK time)Overall...

  • L1 NETWORK Engineer

    4 weeks ago

    Thiruvananthapuram, Kerala, India IQMatrix Infoways Solutions Pvt Ltd Full time

    L1 Network TechnicianHours: Monday to Friday 9 AM - 5:30 PM (UK time)OrMonday to Friday Start time: 07:00 am, End time: 03:30 pm (UK time)OrMonday to Friday Start time: 10:30 am, End time: 07:00 pm (UK time)OrTuesday to Saturday Start time: 09:00 am, End time: 05:30 pm (UK time)OrSunday to Thursday Start time: 09:00 am, End time: 05:30 pm (UK time)Overall...

  • L1 NETWORK Engineer

    4 weeks ago

    Thiruvananthapuram, Kerala, India IQMatrix Infoways Solutions Pvt Ltd Full time

    L1 Network TechnicianHours: Monday to Friday 9 AM - 5:30 PM (UK time)OrMonday to Friday Start time: 07:00 am, End time: 03:30 pm (UK time)OrMonday to Friday Start time: 10:30 am, End time: 07:00 pm (UK time)OrTuesday to Saturday Start time: 09:00 am, End time: 05:30 pm (UK time)OrSunday to Thursday Start time: 09:00 am, End time: 05:30 pm (UK time)Overall...

  • L1 NETWORK Engineer

    2 weeks ago

    Thiruvananthapuram, India IQMatrix Infoways Solutions Pvt Ltd Full time

    L1 Network Technician Hours: Monday to Friday 9 AM - 5:30 PM (UK time) Or Monday to Friday Start time: 07:00 am, End time: 03:30 pm (UK time) Or Monday to Friday Start time: 10:30 am, End time: 07:00 pm (UK time) Or Tuesday to Saturday Start time: 09:00 am, End time: 05:30 pm (UK time) Or Sunday to Thursday Start time: 09:00 am, End time: 05:30 pm (UK time)...

  • L1 NETWORK Engineer

    3 days ago

    Thiruvananthapuram, Kerala, India IQMatrix Infoways Solutions Pvt Ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    L1 Network TechnicianHours: Monday to Friday 9 AM - 5:30 PM (UK time)OrMonday to Friday Start time: 07:00 am, End time: 03:30 pm (UK time)OrMonday to Friday Start time: 10:30 am, End time: 07:00 pm (UK time)OrTuesday to Saturday Start time: 09:00 am, End time: 05:30 pm (UK time)OrSunday to Thursday Start time: 09:00 am, End time: 05:30 pm (UK time)Overall...

  • Network and Security Engineer

    3 weeks ago

    Thiruvananthapuram, Kerala, India ITC Infotech Full time

    Network and Security Engineer (L1/L2 Support – Palo Alto Firewall)Location: HyderabadMode : HybridJob Summary:We are seeking a dedicated and detail-oriented Network and Security Engineer with L1 and L2 level expertise to join our IT infrastructure team. The ideal candidate will have hands-on experience with Palo Alto Firewalls and foundational knowledge of...

  • [Apply Now] Manager-Networking Engineering Services

    1 week ago

    Thiruvananthapuram / Trivandrum, India Allianz Partners Full time

    Job Description - Delegating responsibilities and supervising business operations. - Hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. - Resolving conflicts or complaints from customers and employees. -...

  • L1 Network Engineer

    2 weeks ago

    Thiruvananthapuram, Kerala, India Iqmatrix Infoways Solutions Private Limited Full time

    Job Description- Overall purpose of the job:- Dealing with broadband technical incidents and providing a high level of customer support and service. Key responsibilities for this job:- Troubleshooting xDSL incidents and achieving efficient resolution for our customers. Driving fault resolution to ensure SLA's are achieved. Ensuring all incidents are handled...

  • Help Desk Engineer – L1

    4 weeks ago

    Thiruvananthapuram, Kerala, India Razileans Full time

    Company DescriptionRazileans is a dynamic company that specializes in Business Process Outsourcing (BPO), IT Services and IT Enabled Services (ITES), and Staff Augmentation. We provide tailored Project and Process Consulting, Agile Project Lifecycle Management, and Management & Process Trainings to drive operational excellence. Additionally, we offer...

  • Senior Network Engineer

    2 weeks ago

    Trivandrum, India Finastra Full time

    Description:Be part of a team that is responsible for coordinating the operations of, disaster recovery testing, maintaining, and supporting all data communications and networking hardware and software for all locations at Finastra to include: Primarily Microsoft Azure and some on-premises data center work as well as occasional corporate office networking....