Product Manager

Job Description

As a Product Manager, you will be an expert on ACI&aposs Payments Intelligence and Financial Crime products, understanding the role in the payments ecosystem, focusing on the regional market and customer needs. You will be responsible for consulting with clients to understand their Payments Intelligence and financial crime business challenges and aligning those with the ACI strategic roadmap. You will provide guidance on how our products can help them address these issues and meet their requirements.
As the product champion, you will promote product adoption among customers and target markets by understanding and addressing pain points and problems promptly. Your goal will be to maximize the ROI for the product while collaborating with marketing and sales to support the GTM strategy and communicate the product&aposs value proposition to both customers and prospects. Additionally, you will maintain a thorough understanding of the payment fraud and financial crime industry and competition to identify opportunities and threats, leverage strengths, overcome weaknesses, and influence the overall ACI product strategy.

Essential Functions and Responsibilities
- Promotes innovation to achieve the company&aposs strategic goals while ensuring the competitiveness of our products in the market.
- Gathers and validates stakeholder requirements. Conducts research and data collection to analyze and determine suitable solutions for stakeholders&apos market problems. Manages the entire requirements process, including documentation preparation and presentation.
- Functions as the primary Subject Matter Expert (SME) for their products and target market.
- Understands the competitive landscape of our product line from strategy to functional capabilities.
- Articulates and evangelizes the value proposition and positioning of the products, provides input to product marketing for the go-to-market (GTM) plan and supports the launch team.
- Drives the positioning and interaction of the products within the overall portfolio, ensuring seamless integration with other products, and promotes innovative solutions that align with the strategic objectives.
- Collaborates closely with Product Owners, software engineering teams, and architects to guarantee that the deliverables will provide significant value to our markets.
- Assists the launch team during product launch events, particularly in interactions with customers.
- Promotes market acceptance by advocating for the product line(s) with stakeholders, customers, and analysts.
- Evaluates the effectiveness of launches
- Monitors operational Key Performance Indicators (KPIs) to design, deliver, implement and support the product line.
- Comprehend and adhere to all corporate and product-specific compliance requirements for the product line.
- Ensures products comply with ACI security mandates and rules.
- Comprehend and comply with all corporate policies, including but not limited to the ACI Code of Business Conduct and Ethics, as well as annual company training.
- Perform other duties as assigned.

Qualifications (Education, Experience, Knowledge, Skills, and Abilities)
- Bachelors degree or equivalent work experience
- 3+ years of experience as a product manager or product owner
- Experience consulting directly with clients to address their business problems using products
- Experience in the Payment Fraud and Financial crime industry

Preferred Qualifications (Education, Experience, Competencies)
- Building and maintaining strategic partnerships.
- Communicating complex ideas effectively to diverse audiences.
- Understanding and managing global market dynamics.
- Providing high-level mentorship to other product managers and leaders.
- Addressing complex problems with creative solutions.

Work Environment:
- Standard work environment
- Majority of time spent on PC (Phys. Req.)
- Travel required

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