Enterprise Account Manager

Job Description

- With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards.
- Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
- The sole vendor named as Customers Choice: 2024 Gartner Voice of the Customer for Digital Adoption Platform Report. We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8%
- Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Third Consecutive Year
- Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023
- Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal

We are looking for a stellar Account Executive to join our team in Bangalore who would be focused on the US Market.

About the role:

- The Manager / Senior Account Manager position is a quota-carrying position. As a key team member, you will lead our expansion efforts in a named set of existing accounts in North America.
- This will include cold prospecting to new buyers and new groups in existing accounts, creating opportunities within existing accounts, and driving these opportunities to closure
- Your experience identifying business problems and working cross-functionally to provide solutions, as well as building relationships with important decision-makers within the current accounts will be crucial to your success
- You will have experience participating in Value Engineering and Centers of Excellence exercises with enterprise Whatfix customers.
- The success of this role means working closely with our customers and generating new opportunities in our existing enterprise accounts in North America.

Responsibilities:

- Prospect within named existing accounts to generate pipeline, create opportunities, and close deals
- Consistently deliver license and recurring service revenue targets in your assigned portfolio
- Build a trusted advisor relationship with your customers, including building relationships with the key contacts and customer executive team
- Drive high engagement and demonstrate value realization & ROI of Whatfix through Executive Business Reviews and other channels
- Collaborate effectively with sales engineering, business development, marketing, and product teams to build a pipeline
- Proactively identify and resolve account success blockers that may arise

Qualifications:

- 3+ years of SaaS Enterprise Sales and /or Account Management experience with large US based companies (more than 1000 employees) with a proven ability to hunt for new opportunities
- Experience selling to buyers from CRM, HR, Learning, and Development, Procurement, and/or IT for Software Applications managing complex sales cycles, and opening doors
- Value-based solution selling ability and understanding of ROI and cost/benefit analysis
- Consistent track record of over-achievement, exceeding quota, and high performance
- Strong executive presence and ability to develop executive-level (CxO) relationships and lead strategic initiatives with customer
- Excellent communication, negotiations, and strategic thinking skills
- Able to work independently and remotely from other members of your team
- Ability to travel internationally as needed.

You would be an excellent fit for our team if:

- You are a self-motivated, high-performer who can work with minimal oversight to get the job done
- You re comfortable selling at a start-up company that is emerging in the market and you are excited about putting your mark on something early
- You love being a part of a small, dynamic, and agile organization that encourages you to learn and grow
- You are passionate about using your experience and expertise to inspire the team.

What you will get to do:

- The opportunity to script your success and growth path in a fast-growth Series C startup
- Work with Sales and Product Marketing to develop new and leverage existing content
- Work with some of the best talents from Silicon Valley and India
- Deep knowledge of selling a SAAS B2B Product in a category-defining company.
- Exposure to C-Suite professionals from some of the top SAAS companies in the industry.
- Full-Stack learning of Sales tools.