Specialist - Survey Administration

Job Description

Marsh McLennan India is seeking candidates for the following position based in the Noida

This is a hybrid role that has a requirement of working at least three days a week in the office.

Specialist Survey Administration (C1)

What can you expect

The purpose of this role is to work independently, on routine work for markets. The key accountabilities of this rol Marsh is seeking candidates for the Employee Health & Benefits Claims Advisor for Mercer Marsh Benefits (MMB) Department based in the Athens office.

What is in it for you

- A company with a strong brand, with experience developing solutions for today's and tomorrow's toughest challenges
- The opportunity to grow your career and showcase your talent in a global organization
- An opportunity to learn other areas in consulting, such as HR transformation
- A culture of internal mobility, diversity, inclusion, and collaboration
- Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations
- Flexible work opportunities for work/life balance

We will count on you to:

- Be one of the points of contact servicing our insureds
- Offer guidance, support and clarifications to the insureds, regarding the procedure to correct file claim
- Effectively resolve disputes with insurance companies
- Dully explain the plan's offered benefits and ways to optimize its full capacity
- Support HR specialists in healthcare market and relevant issues that they should be aware of

What you need to have:

- At least 2 years of working experience in handling Health & Benefits claims queries
- Strong knowledge of the Greek Health & Benefits insurance market operations and procedures
- Alternatively, 3-5 years of work experience in a Life Agency as either customer service expert or as back office administrator
- Strong oral and written communication skills
- Effective negotiation skills
- Avid user of technology
- Proficient in both Greek and English
- Proficient in MS Office (Outlook, Word, PowerPoint and Excel)

What makes you stand out:

- The ability to handle different insureds backgrounds and personalities
- Expertise in Employee Health & Benefits Department will be appreciated
- Sense of empathy in balance with time management
- Kind and professional manners with attention to detail
- Team player

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

R_297766