Service Desk Executive

Overview: **WHAT YOU DO AT AMD CHANGES EVERYTHING** We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded....

Position Summary The IT Service Desk Manager is responsible for the full ownership and operational leadership of the firm’s 24x7 global Service Desk. This role oversees all Service Desk Supervisors and frontline staff across multiple pods, ensuring high-quality, scalable, and user-centric support. The Manager plays a key role in transforming the Service...

Responsibilities:Act as first-line support for IT department. Answer Internal and external customer calls and emails, within response time TAT. Create Service desk tickets, assign technicians and follow-up till closure.  Monitoring Service Desk dashbroad and sending alerts for SLA violations.End to end front line coordination with Internal and external...

Role Overview : The Service Desk Manager will lead the IT Service Desk function, ensuring operational excellence, continuous improvement, and superior end-user support. This role will oversee all Level 1 and Level 2 support teams, manage ServiceNow ITSM modules, and act as the key owner of incident management, request fulfillment, knowledge management, and...

Company DescriptionVialto Partners is a market leader in global mobility services. Our purpose is to 'Connect the world'. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.Our teams help companies streamline and effectively manage their global mobility programs in a...

2-5 years of experience in an IT support/help desk environment.Exposure to ticketing system ServiceNowMandatory experience in Call, Email and Chat service desk support.Log, categorize, & prioritize incidents and service requests in the ITSM tools.

**JD: Service Desk** **Location : Hyderabad** **Experience : 1.7 to 3 Years** **Shift : 24/7 rotational (5 days Work from office)** **Job Summary** **Responsibilities** - Inventory of storage spaces stocking and maintenance of IT vending machines. Level 1 video conferencing support including troubleshooting of video conferencing equipment and inspection...

Role DescriptionThis is a full-time on-site role for a Front Desk Executive located in Hyderabad. The Front Desk Executive will be responsible for managing receptionist duties, including greeting guests, handling phone calls, and ensuring excellent customer service. Day-to-day tasks will involve maintaining the reception area, managing appointments,...

Job Description Ready to build the future with AI At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work...

About the JobThe Service Desk Analyst will be responsible for delivering advanced technical support to end users at IntouchCX. The primary focus will be to resolve complex technical issues remotely, ensuring timely and effective solutions. The role will collaborate closely with Tier 1 support and escalate issues as necessary to higher-level support teams....