Administrator - L3

We use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as cookies used to display content tailored to your interests Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies Modify Cookie Preferences Accept All Cookies Press Tab to Move to Skip to Content Link Search Jobs Apply now Start Please wait Job Title Administrator - L3 Req Id 79618 City Bengaluru State Province Karnataka Posting Start Date 9 12 25 Wipro Limited NYSE WIT BSE 507685 NSE WIPRO is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses With over 230 000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world For additional information visit us at www wipro com Role Purpose The purpose of the role is to resolve maintain and manage client s software hardware network based on the service requests raised from the end-user as per the defined SLA s ensuring client satisfaction T elecom NOC RAN engineer Responsibilities include The NOC Tier 1 Specialist is responsible for the monitoring of the TELUS Mobility network coast to coast on a 24x7x365 basis It s essential that our new hires possess a deep and demonstrable understanding of the telecommunication RAN domain This includes but is not limited to expertise in RAN architecture and protocols In-depth knowledge of 4G LTE and 5GRAN operations and troubleshooting and alarm analysis Network monitoring and management Proficiency with industry-standard tools and platforms for monitoring RANSpecific vendor experience if applicable Consider vendors like Ericsson Nokia Huawei Samsung Furthermore all candidates must demonstrate fluent English communication skills specifically verbal to ensure seamless collaboration within the external and internal teams and effective support for the Suncor PWN project RAN L1 engineer RAN WLS Radio Access Network Surveillance Monitoring of Equipment and Environmental alarms from the RAN edge network including the following device types -3G-5G Macro BTSs NodeB eNodeB gNodeB and Spot coverage devices Microcells DRU - Remote Radios Wireless Repeaters Montreal STM and Cell Site Routers Wireless Microwave Backhaul and Mobility Core SBA PBA alarms Service Performance based alarm - Splunk ETC Shift Timings 12-Hour Shifts 4 30 AM to 4 30 PM AND 4 30 PM to 4 30 A Rotation Schedule Two-night shifts followed by one day off then two morning shifts and three days off This results in an average of 15 to 16 working days per month Flexibility Must be willing to work from the office if required Leave Policy No formal vacation policy due to 24x7 NOC operations Employees must arrange shift swaps with team members to take time off In case of emergencies during a shift employees cannot leave until a backup is available Deliver No Performance Parameter Measure 1 100 adherence to SLA timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills Network Data Admin Experience 3-5 Years Reinvent your world We are building a modern Wipro We are an end-to-end digital transformation partner with the boldest ambitions To realize them we need people inspired by reinvention Of yourself your career and your skills We want to see the constant evolution of our business and our industry It has always been in our DNA - as the world around us changes so do we Join a business powered by purpose and a place that empowers you to design your own reinvention Come to Wipro Realize your ambitions Applications from people with disabilities are explicitly welcome Apply now Start Please wait Information at a Glance Get Job Alerts Receive notifications when we have open roles and get other relevant career news Join Us Explore open roles that match your interests and skills If you encounter any suspicious mail advertisements or persons who offer jobs at Wipro please email us at Do not email your resume to this ID as it is not monitored for resumes and career applications Any complaints or concerns regarding unethical unfair hiring practices should be directed to our Ombuds Group at We are an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color caste creed religion gender marital status age ethnic and national origin gender identity gender expression sexual orientation political orientation disability status protected veteran status or any other characteristic protected by law Wipro is committed to creating an accessible supportive and inclusive workplace Reasonable accommodation will be provided to all applicants including persons with disabilities throughout the recruitment and selection process Accommodations must be communicated in advance of the application where possible and will be reviewed on an individual basis Wipro provides equal opportunities to all and values diversity 2025 Wipro Limited x Cookie Consent Manager When you visit any website it may store or retrieve information on your browser mostly in the form of cookies Because we respect your right to privacy you can choose not to allow some types of cookies However blocking some types of cookies may impact your experience of the site and the services we are able to offer Required Cookies These cookies are required to use this website and can t be turned off Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies which are all required to enable the website to function route is used for session stickiness careerSiteCompanyId is used to send the request to the correct data center JSESSIONID is placed on the visitor s device during the session so the server can identify the visitor Load balancer cookie actual cookie name may vary prevents a visitor from bouncing from one instance to another