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Marketing Coordinator
1 month ago
Job Overview:
We are seeking a dynamic and motivated Marketing Executive to join our dynamic Edtech team for Performing Arts. In this role, you will be responsible for managing client interactions across multiple channels including calls, messages, emails, and social media. You will actively engage with both D2C and B2B enquiries, coordinate with the social media team, and maintain lead records to support our sales and marketing efforts effectively. This position offers a great opportunity to grow in the fast-paced and evolving e-learning industry while applying your marketing knowledge in a practical environment.
What are we looking at
- Preferably a candidate with a minimum undergraduate education in Commerce / Marketing
- Prior internship experience in client communication, lead handling, or digital outreach
- Freshers with internship experience or Professionals with up to 1 year of experience
- Someone who understands marketing fundamentals and is confident in both verbal and written communication
- A proactive individual who is eager to learn and grow in a dynamic team setting
- A detail-oriented professional with great communication skills, who can manage and organize lead records and coordinate well with internal teams and our learners
- Our ideal candidate would have great written and spoken language skills in English & Tamil
Key Responsibilities:
Client Communication
- Engage professionally with potential and existing clients through calls, WhatsApp, SMS, emails, Instagram DMs, and comments
- Respond quickly to inbound enquiries and ensure consistent follow-ups
- Handle both inbound and outbound calls confidently
- Maintain communication that reflects the brands tone and voice
Sales and Client Support
- Explain e-learning offerings and guide learners through course benefits and the enrolment process
- Build and maintain strong relationships with learners/ clients to ensure satisfaction and retention
Coordination and Team Collaboration
- Work closely with the marketing and operations teams to support promotional campaigns
- Coordinate with the Social Media team to stay aligned with content and campaign goals
- Ideate on monthly content calendar & write content copies
- Write blogs
- Intermediate use of canva to be used as needed
Documentation and Reporting
- Maintain daily records of calls, communications and follow the social media checklist
- Keep the prospect sheet updated with ongoing conversations, client interests, and follow-up actions
We are looking at an immediate joiner to work with our dynamic team If you think you&aposd be a great fit, drop in a line with your profile to [Confidential Information]
