Support Analyst
2 weeks ago
Imagine having not just a job but a mission-a mission to shape the future of healthcare with a team of talented, passionate individuals, impacting billions of lives globally. That's what we do at Practo
Who We Are:
Practo stands at the crossroads of health and technology, developing products and solutions that impact one of the most personal aspects of life-health. Healthcare is deeply personal and emotional for everyone involved, from the doctor community to patients and their families. As an evolving, highly regulated industry, healthcare requires innovative, thoughtful solutions.
Are You a Fit
Are you driven to make a difference in healthcare Do you think from first principles, enjoy solving complex problems, and have an entrepreneurial mindset with strong problem-solving skills Are you skilled at collaborating across teams If yes, you may be the person we're looking for.
Position: Support Analyst / Senior Support Analyst
Experience Needed:
Experience as a System Admin, Office Admin, or Department User in a 50+ bed hospital using HIMS, or experience in an HMS company.
Key Responsibilities:
- Respond to calls and email requests from HIMS users in hospitals.
- Identify resolutions for issues, curate tickets, and escalate to the appropriate resolver group.
- Communicate effectively with clients about ticket resolutions and timelines.
- Collaborate closely with the resolver team to ensure timely updates.
- Demonstrate strong understanding of application limitations and bug resolution.
Skills Required:
- Proficiency in HTML and SQL (PL SQL / MySQL) is an advantage
- Ability to customize reports using SQL queries (PL/SQL).
- Familiarity with hospital operations and HIMS is an advantage.
- Excellent communication skills in English and one regional language.
Working Conditions:
6-day workweek with rotational weekends off.
-
Production Support Analyst
6 days ago
Bengaluru, Karnataka, India mthree Full timeSupport Analyst - Front Office , Fixed IncomeLarge investment bank requires a Senior Support Analyst to join their Front Office facing Fixed Income Trading group providing 1st / 2nd line support and enhancement to their execution, pricing and associated infrastructure solutions for the Rates business.Candidates will be responsible for facing off to traders,...
-
Production Support Analyst
4 days ago
Bengaluru, Karnataka, India mthree Full timeSenior Support Analyst Needed for Fixed Income Trading Group We are seeking a highly skilled Senior Support Analyst to join our Front Office facing Fixed Income Trading group. As a key member of the team, you will provide first- and second-line support and enhancements to our execution, pricing, and associated infrastructure solutions for the Rates business....
-
Support Process Analyst
2 days ago
Bengaluru, Karnataka, India Xactly Corp Full timeJob DescriptionThis role offers an exciting opportunity to join Xactly's Technical Support team as a Technical Support Analyst. As a key member of this tight-knit and growing team, you will be responsible for providing excellent integration support for high-profile customers. Your primary focus will be troubleshooting integration issues that customers may...
-
Simcorp Support Analyst
4 weeks ago
Bengaluru, Karnataka, India State Street Full timeWere looking for a Simcorp Dimension Business Analyst who will be part of ourSCD-Service KVG Backoffice Insourcing team with the following scills or abilities The ability to handle high workload also in busy situations High degree of independence personal responsibility and assertiveness work in shifts teamwork analytical thinking Primary...
-
Software Application Support Analyst
6 days ago
Bengaluru, Karnataka, India Capco Technologies Private Limited Full timeCareer Opportunities at Capco Technologies Private LimitedJob DescriptionWe are looking for a skilled Software Application Support Analyst to join our team. As a Software Application Support Analyst, you will be responsible for providing technical support and troubleshooting for internally developed software applications and vendor software products.About...
-
IT System Support Analyst
6 days ago
Bengaluru, Karnataka, India Capco Technologies Private Limited Full timeJob DescriptionJob Title:IT System Support AnalystAbout UsCapco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+...
-
Analyst Data Support
2 days ago
Bengaluru, Karnataka, India MUFG Global Service Full timeAbout Us: MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds...
-
Technical Support Analyst
1 day ago
Bengaluru, Karnataka, India The Cigna Group Full timeJob DescriptionRole title Technical Support AnalystOrganizationCigna is multinational organisation and a leading global health services Provider, dedicated to helping people improve their health, wellbeing and sense of security.You'll be joining a global team with offices located in India. Cigna are now primarily following a hybrid work model with Production...
-
Support Analyst
3 days ago
Bengaluru, Karnataka, India e-Hireo Global Solutions Full timeRole : Support Analyst Current and Preferred Location : Bangalore Mandatory Skills : Windows, SQL, Application Support Key Responsibilities : 1. Database Management & Support : - Administer, configure, and maintain databases such as SQL (based on the candidate's expertise). - Ensure the high availability, scalability, and performance of databases in...
-
Support Analyst Expert
21 hours ago
Bengaluru, Karnataka, India ClickPost Full timeJoin our team as a Support Analyst Expert and help us deliver exceptional customer experiences. In this role, you'll handle customer inquiries, resolve technical issues, and ensure a smooth experience for our clients.About the Company OverviewClickPost is Asia's largest Logistics Intelligence Platform, working with companies like Walmart, Nykaa, Meesho,...
-
Business Analyst Support Specialist
21 hours ago
Bengaluru, Karnataka, India NTT DATA, Inc. Full timeJob DescriptionAs a Process Support Analyst at NTT DATA, you will play a critical role in providing support to critical business applications. This involves managing bugs, issues, and new enhancements with development teams, as well as supporting the Business Analysis team on bigger projects.The supported applications include Service NOW, Logic Monitor, and...
-
Support Analyst, NCT
1 week ago
Bengaluru, Karnataka, India Deutsche Bank Full timeJob DescriptionSupport Analyst, NCTPosition OverviewJob Title: Support Analyst, NCTLocation: Bangalore, IndiaRole Description- We are part of TDI Engineering group responsible for providing application support and operate with Engineering mindset. Our team provides an end-to end, follow the sun support service for application and platforms within the...
-
Support Analyst
3 weeks ago
Bengaluru, Karnataka, India e-Hireo Global Solutions Full timeRole : Support Analyst Current and Preferred Location : BangaloreMandatory Skills : Windows, SQL, Application SupportKey Responsibilities : 1. Database Management & Support : - Administer, configure, and maintain databases such as SQL (based on the candidate's expertise).- Ensure the high availability, scalability, and performance of databases in production...
-
Support Analyst
4 weeks ago
Bengaluru, Karnataka, India e-Hireo Global Solutions Full timeRole : Support Analyst Current and Preferred Location : BangaloreMandatory Skills : Windows, SQL, Application SupportKey Responsibilities : 1. Database Management & Support : - Administer, configure, and maintain databases such as SQL (based on the candidate's expertise).- Ensure the high availability, scalability, and performance of databases in production...
-
Support Analyst
3 weeks ago
Bengaluru, Karnataka, India e-Hireo Global Solutions Full timeRole : Support Analyst Current and Preferred Location : BangaloreMandatory Skills : Windows, SQL, Application SupportKey Responsibilities : 1. Database Management & Support : - Administer, configure, and maintain databases such as SQL (based on the candidate's expertise).- Ensure the high availability, scalability, and performance of databases in production...
-
Information Technology Support Analyst
5 days ago
Bengaluru, Karnataka, India Prometheus Consulting Services. Full timeHi Folks...We are Hiring...Years of experience- 4-8 yearsLocation – BangaloreShift – Rotational shiftCandidate should be good at basic Excel formatting, VLOOKUP), Technical L1 & l2 supportJOB RESPONSIBILITIESThe team this role supports is a collection of business subject matter experts, analysts, data scientists, data engineers, developers and actuaries....
-
IT Tax Analyst
1 day ago
Bengaluru, Karnataka, India Talent500 Full timeWe are a dynamic and innovative company that is passionate about making a difference in the healthcare industry. As an IT Tax Analyst - Design and Support, you will play a critical role in shaping the future of our organization and contributing to our mission of driving business success.The ideal candidate will have a strong background in finance or...
-
Process Support Analyst
1 day ago
Bengaluru, Karnataka, India NTT DATA, Inc. Full timeJob DescriptionMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive.Your day at NTT DATAThe...
-
Information Technology Support Analyst
5 days ago
Bengaluru, Karnataka, India Prometheus Consulting Services. Full timeJob DescriptionHi Folks...We are Hiring...Years of experience- 4-8 yearsLocation BangaloreShift Rotational shiftCandidate should be good at basic Excel formatting, VLOOKUP), Technical L1 & l2 supportJOB RESPONSIBILITIESThe team this role supports is a collection of business subject matter experts, analysts, data scientists, data engineers, developers and...
-
Information Technology Support Analyst
1 hour ago
Bengaluru, Karnataka, India Prometheus Consulting Services. Full timeHi Folks... We are Hiring... Years of experience- 4-8 years Location – Bangalore Shift – Rotational shift Candidate should be good at basic Excel formatting, VLOOKUP), Technical L1 & l2 support JOB RESPONSIBILITIES The team this role supports is a collection of business subject matter experts, analysts, data scientists, data engineers, developers and...