Bid Manager

Overview: Infonetica is a UK-based software company that provides specialist research management solutions to universities, research hospitals, and public research bodies worldwide. We are expanding our global tender capability and are looking to hire our first Tender Manager in India. This is a key foundational role. The Tender Manager will not only lead all tendering activities but will also establish the structure, processes, and standards for a growing tender team in India. The individual will report to the Senior Marketing Manager in the UK and work closely with colleagues across Product, Sales, Customer Success, and Finance to deliver high-quality submissions for large, complex enterprise opportunities. The role: The Tender Manager will oversee the entire tender process — from identifying opportunities to coordinating, writing, and submitting responses. They will manage around 30 major tenders each year, often complex, multi-section documents exceeding 200 pages. As many of our products are new, there is limited pre-existing collateral. The Tender Manager will therefore work closely with the Product Management and Customer Success teams to ensure responses accurately reflect current capabilities. Over time, they will build and maintain a comprehensive library of reusable responses, templates, and standard documents to streamline future submissions and improve consistency and quality. The tender team will also make use of AI tools to support content generation, knowledge management, and response structuring, ensuring efficiency, accuracy, and continuous improvement. The Tender Manager will guide how these tools are used effectively within the workflow. This role also involves setting up best practices, defining workflows, and later hiring and mentoring additional team members to expand the tender function in India. The work: Tenders are typically issued by research-intensive universities, health research networks, and government organisations. Submissions must clearly express Infonetica’s value: sector specialist solutions, compliance, data sovereignty, scalability, and customer partnership. Tenders include a mix of technical requirements, compliance schedules (ISO 27001, data protection, hosting), and narrative sections on implementation, support, and service delivery. The work requires meticulous organisation, excellent writing, and confident coordination across multiple teams and time zones. What you should be good at: - Exceptional written and communication skills (English) – able to convey complex information clearly and persuasively - Strong project management – able to manage multiple tenders, deadlines, and stakeholders concurrently - Organisational discipline – setting up structured processes, version control, and document libraries - Collaboration – working effectively across teams, regions, and time zones - Commercial awareness – understanding how institutions evaluate suppliers and tailoring responses accordingly - Experience in large or enterprise organisations with formal tendering and documentation practices - Leadership potential – capable of building, mentoring, and managing a future tender team in India - Comfortable adopting and using AI tools to improve efficiency and output quality About the role: Location: This is a remote role, however our preference is for candidates in South India, particularly Tamil Nadu as we may opt to create a tender hub in the region in the future. Reporting to: Head of Marketing (UK) Experience: 5–10 years Contract Type: Contracted full time through an intermediary organisation Hours: UK business hours (09:00 - 17:30 GMT/BST) Remuneration: competitive salary + bonus + 15 days leave & bank holidays