Associate Support Engineer
4 weeks ago
Do you enjoy solving complex technical problems At AppsFlyer the Support Team is a critical part of AppsFlyer s business As a customer-obsessed company our Support Engineers interact with customers daily ensuring they have an amazing AppsFlyer Experience Support Engineers will be putting their problem-solving skills to the test to assist our customers in achieving success In addition the entire team is a crucial component of the feedback loop working closely with the Engineering team to fix bugs help the product evolve and help update our knowledge base articles The role is highly collaborative and demands someone who can work across departments What you ll do Be comfortable working in the EMEA timezone Take end-to-end ownership of customer technical issues including initial troubleshooting root cause identification resolution and communication Work with the Customer s App development team to troubleshoot any SDK implementation issues Collaborate closely with Customer Success Product Engineering teams and others to troubleshoot technical issues Enrich our Knowledge Base with relevant technical information Create and lead support improvement processes across the company What you have Passion for Superior Client Experience Experience in technical customer support and superior communication skills for complicated issues Proficient in SQL or similar query languages with strong data querying skills Mobile iOS Android development QA experience is a bonus Logical thinking Action-oriented with strong organizational analytical and problem-solving skills Bonus Points Web mobile marketing and digital advertising experience Any experience with technical support QA Data analysis Development Technical account management Being introduced by an AppsFlyer team member As a global company operating from 25 offices across 19 countries we reflect the human mosaic of the diverse and multicultural world in which we live We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race gender culture or sexual orientation We value and encourage curiosity diversity and innovation from all our employees customers and partners Oren Kaniel CEO
-
Customer Support Associate
5 days ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeCustomer support associates - A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. - They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. - **Required skills and...
-
It Support Associate
2 weeks ago
Bangalore, Karnataka, India Amazon Full timeDESCRIPTION At Amazon we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online We hire the world s brightest minds offering them an environment in which they can relentlessly improve the experience for customers Innovation and creativity are built into the DNA of the company and are encouraged...
-
Sr Associate, Client Tech Support Engineering
3 hours ago
Bangalore, Karnataka, India Fiserv Full timeCalling all innovators - find your future at Fiserv We re Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely Any time you swipe your credit card pay through a...
-
Product Support Engineer
4 weeks ago
Bangalore, Karnataka, India Caterpillar Full timeCareer Area Product Support Your Work Shapes the World at Caterpillar Inc When you join Caterpillar you re joining a global team who cares not just about the work we do - but also about each other We are the makers problem solvers and future world builders who are creating stronger more sustainable communities We don t just talk about progress and innovation...
-
Associate Software Engineer, Support
4 weeks ago
Bangalore, Karnataka, India Grab Full timeCompany Description Grab is Southeast Asia s leading superapp From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free we ve got your back with everything In Grab purpose gives us joy and habits build excellence while harnessing the power of Technology and AI to deliver the mission of driving...
-
Dynatrace Engineer/support
1 week ago
Bangalore, Karnataka, India DXC Technology Full timeDynatrace Engineer Support Job Location Hyderabad Bangalore Chennai Noida Gurgaon Pune Indore Mumbai Kolkata Key Responsibilities Proven experience in supporting and managing Dynatrace solutions Strong background in application performance monitoring and troubleshooting Experience with cloud platforms AWS Azure GCP and container technologies Docker...
-
IT Support Associate
2 weeks ago
Bengaluru, Karnataka, India Amazon.com Full timeDESCRIPTION At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are...
-
Customer Support Associate
1 week ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeA customer support executive helps customers with their questions or problems, and ensures they have a positive experience.Responsibilities - Answer questions about products or services - Help troubleshoot issues - Process returns - Handle customer complaints - Provide solutions and alternatives - Follow up to ensure resolution - Record customer...
-
Associate Dean
6 days ago
bangalore, India Dayananda Sagar University Full timeJob Title: Associate Dean – School of Engineering Institution: Dayananda Sagar University (DSU), Bengaluru Department: School of Engineering Location: Bengaluru, Karnataka, India Position Type: Full-Time, Senior Academic Leadership Position Summary: Dayananda Sagar University (DSU) invites applications for the position of Associate Dean – School of...
-
Associate Dean
5 days ago
Bangalore, India Dayananda Sagar University Full timeJob Title: Associate Dean – School of Engineering Institution: Dayananda Sagar University (DSU), Bengaluru Department: School of Engineering Location: Bengaluru, Karnataka, India Position Type: Full-Time, Senior Academic Leadership Position Summary: Dayananda Sagar University (DSU) invites applications for the position of Associate Dean – School of...
