Opening IT Team Leader

4 weeks ago

Chennai, Tamil Nadu, India Global Healthcare Billing Partners Full time
Job Description

Dear Job Aspirants,

Greetings fromGlobal Healthcare Billing Partners Pvt Ltd

Opening for Team Leader - IT (System Administration).

Job Summary: The Team leader of network Support works closely with the Senior Manager to ensure the efficient functioning of the organization's network infrastructure. This role involves assisting in network maintenance, troubleshooting, team management, and collaborating with other IT teams. The Team leader plays a critical role in helping the team meet the organization's network-related goals and objectives.

Responsibilities:

- Assist in monitoring and maintaining the organization's network infrastructure to ensure uptime and performance.
- Provide technical support and troubleshooting assistance to resolve network-related issues.
- Collaborate with the team to implement network changes and upgrades.
- Support the Senior Manager in managing and mentoring the network support team.
- Help team members develop their skills and guide their day-to-day tasks.
- Collaborate with team members to ensure efficient workflow and problem resolution
- Assist in maintaining accurate and up-to-date network documentation, including diagrams, configurations, and procedures.

Ensure that the team follows documentation best practices.

- Assist in managing relationships with network hardware and software vendors.
- Collaborate with vendors to resolve technical issues and obtain necessary support.
- Support the implementation and enforcement of network security policies and best practices.
- Assist in monitoring network traffic for security threats and contributing to risk mitigation efforts.
- Assist in ensuring compliance with regulatory requirements and industry standards.
- Assist in the planning and execution of network projects, upgrades and expansions.
- Participate in project meetings and coordinate tasks with team members to meet project goals.
- Assist in generating network performance reports and analytics.
- Provide insights and recommendations for network improvements based on data analysis.

Must Have completed any certification course.

- Computer Science, or a related field.
- Minimum of 4+ years of experience in network support and administration.
- Strong knowledge of networking protocols, hardware, and software.
- Relevant certifications (e.g., CCNA, CompTIA Network+) are a plus.
- Azure Cloud administration certification.
- Excellent communication, problem-solving, and project management skills. Ability to work collaboratively in a team environment.
- Strong problem-solving and analytical skills.

Experience : 4+ Years in IT (System Administration)

BPO and Medical Billing Company Experience are preferred.

Location : Chennai (Vepery)

Work Mode : Office

Notice : Immediate / 30 Days

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