Customer Service Role

2 weeks ago

MetrosAnywhere in IndiaMultiple LocationsAndhra PradeshBangaloreBiharChandigarhChennaiDelhi Sana Search International Full time

WORK FROM HOME - PAN INDIA( DAY SHIFT VOICE / Blended )- ( Aviation / Bpo / commerce(Companies ) Blended - Voice process ( WORK FROM HOME - PAN INDIA )- Share your cv 2 9311350356 A Customer Service Representative must have : - Excellent verbal, written and listening skills - Should have good command over Grammar and Fluency in English - Should not have any MTI while conversing - Details of several functions to provide quality service - Good knowledge of computers - Ability to Write/ type messages to ensure professional tone JOB DESCRIPTION: - Handle queries and complaints of the Amazon related to products - Transaction handling Services, Problem Solving Efficiency - Numerical Ability, High level of accuracy - Energetic, friendly and approachable individuals that understand the impact of great customer service - Responsible to deliver high quality and productivity results that meet the identified targets - Strong ability to multitask and take fast decisions independently - Maintains composure and patience with customers JOB SUMMARY : - This position requires the candidate to be pro- active, energetic, high on ethics and on- the- toes so as to render services for the following tasks effectively. - Graduates with 1 year experience in any domain. - Excellent in English and Hindi. - Salary : 23k CTC, 18.2k TH - 6 days working & 1 rotational week off - Shift Timings : 9am to 9pm rotational shift - Should have their own laptop and WIFI connection - Laptop configuration : 4GB RAM, i3 processor, Windows 10 - Should have all relevant documents share your cv 2 9311350356 - Need very good Communication Skill Rounds of Interview. - HR Round - Versant Round (4,5 or 6 ) - Client Round - Operations Round - Documents required :- 1) Updated resume 2) Aadhar Card 3) PAN Card 4) Educational documents 5) Relieving letter 6) Payslips (Last 3 months) 7) Electricity bill / Rental agreement / Gas bill / PG receipt.

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