Customer Service Role
3 weeks ago
WORK FROM HOME - PAN INDIA( DAY SHIFT VOICE / Blended )-
( Aviation / Bpo / commerce(Companies ) Blended - Voice process ( WORK FROM HOME - PAN INDIA )-
Share your cv 2 9311350356
A Customer Service Representative must have :
- Excellent verbal, written and listening skills
- Should have good command over Grammar and Fluency in English
- Should not have any MTI while conversing
- Details of several functions to provide quality service
- Good knowledge of computers
- Ability to Write/ type messages to ensure professional tone JOB DESCRIPTION:
- Handle queries and complaints of the Amazon related to products
- Transaction handling Services, Problem Solving Efficiency
- Numerical Ability, High level of accuracy
- Energetic, friendly and approachable individuals that understand the impact of great customer service
- Responsible to deliver high quality and productivity results that meet the identified targets
- Strong ability to multitask and take fast decisions independently
- Maintains composure and patience with customers
JOB SUMMARY :
- This position requires the candidate to be pro- active, energetic, high on ethics and on- the- toes so as to render services for the following tasks effectively.
- Graduates with 1 year experience in any domain.
- Excellent in English and Hindi.
- Salary : 23k CTC, 18.2k TH
- 6 days working & 1 rotational week off
- Shift Timings : 9am to 9pm rotational shift
- Should have their own laptop and WIFI connection
- Laptop configuration : 4GB RAM, i3 processor, Windows 10
- Should have all relevant documents
share your cv 2 9311350356
- Need very good Communication Skill
Rounds of Interview.
- HR Round
- Versant Round (4,5 or 6 )
- Client Round
- Operations Round
- Documents required :-
1) Updated resume
2) Aadhar Card
3) PAN Card
4) Educational documents
5) Relieving letter
6) Payslips (Last 3 months)
7) Electricity bill / Rental agreement / Gas bill / PG receipt.
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