Customer Success Executive
5 days ago
Job Description Location: Chennai/Mumbai Job Type: Full-Time | On-Site Experience: 1- 3 years About SANeForce For nearly two decades, SANeForce has been a trusted technology partner for the global pharmaceutical and healthcare industries. We specialize in delivering cutting-edge Salesforce Automation (SFA) and Pharma CRM solutions that drive operational excellence, accelerate business growth, and enhance collaboration across organizations. With 1,000+ clients in 55+ countries, a multilingual interface supporting 9+ languages, and a team of 150+ dedicated professionals, SANeForce is committed to empowering businesses with innovative and comprehensive digital solutions. About The Role We are looking for a proactive and customer-focused Customer Success Executive/Specialist to join our team in Chennai/Mumbai. In this role, you will act as a partner to our clientsensuring they receive maximum value from our solutions, resolving their challenges, and supporting their long-term success with SANeForce. You will collaborate closely with cross-functional teams, including Product, Support, Implementation, and Sales, to deliver an exceptional customer experience. What You'll Do - Serve as the primary point of contact for assigned customers and ensure a positive, value-driven client experience. - Build strong, long-term relationships with clients by understanding their business needs and ensuring solution adoption. - Manage customer inquiries, troubleshoot issues, and coordinate with internal teams for timely resolutions. - Monitor customer performance and proactively identify opportunities for product improvements or feature adoption. - Analyze client feedback and prepare reports to help improve product and service quality. - Support client onboarding, training, and post-implementation follow-ups. - Work closely with cross-functional teams to enhance customer satisfaction and retention. What We're Looking For - Strong skills in Customer Success, Customer Support, and Client Relationship Management. - Excellent communication, presentation, and interpersonal skills. - Analytical mindset with the ability to interpret customer data and drive decisions. - Ability to handle customer escalations with empathy, clarity, and professionalism. - Previous experience in Pharma, Healthcare, SaaS, or CRM solutions is an added advantage. - Freshers with strong communication skills and a passion for client-facing roles are welcome to apply. Why You'll Love Working With Us - Be part of a fast-growing global SaaS company in the Pharma Tech space. - Work with diverse clients across multiple geographies and industries. - A collaborative culture focused on learning, growth, and innovation. - Opportunities for career advancement into roles such as Senior Customer Success, Key Account Management, or Product Specialist. - Exposure to enterprise-level products and impactful customer engagement. - The candidate should be able to communicate fluently in Hindi*
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Customer Success
3 weeks ago
Chennai, India PurplePond Financial Planners Full timeJob Description Job Title: Executive Customer Success Location: Chennai T.Nagar (Work from Office) Experience: Fresher / 1-2Years Experience in Investment/ Insurance/ Customer Co-ordination Company Overview: PurplePond is a customer centric, principle-oriented company committed to providing comprehensive 360-degree financial planning solutions to our...
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Customer Success Executive
2 weeks ago
Chennai, India Whatjobs IN C2 Full timeAre you a Social Media Whiz with a passion for helping small businesses thrive? Do you speak the language of Reels, organic growth, and customer success ? If so, we want you! Sulekha.Com is seeking a dedicated Customer Success Executive to be the driving force behind the digital presence of our MSME clients across India. What You'll Be Doing: You won't just...
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Customer Success Executive
3 weeks ago
Chennai, India Sulekha Full timeAre you a Social Media Whiz with a passion for helping small businesses thrive? Do you speak the language of Reels, organic growth, and customer success ? If so, we want you!Sulekha.com is seeking a dedicated Customer Success Executive to be the driving force behind the digital presence of our MSME clients across India.What You'll Be Doing:You...
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Customer Success Executive
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Indore, India EngineerBabu Full timeJob Description Customer Success Executive (Day Shift) Location: Indore (Onsite) Experience:13 Years (Mandatory) Industry: IT Services / SaaS / Product Development About EngineerBabu EngineerBabu is a trusted technology partner with 10+ years of experience delivering world-class digital products for startups, enterprises, and global brands. We have...
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Customer Success Executive
3 weeks ago
Chennai, India Linz Technologies Full timeJob Description We are looking for a Customer Success Executive to join our team and act as the primary point of contact for our clients. The ideal candidate will ensure a smooth onboarding experience, maintain strong client relationships, and drive customer satisfaction and retention. Key Responsibilities ∙Serve as the primary point of contact for...
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Customer Success Executive
3 weeks ago
Chennai, India Linz Technologies Full timeJob DescriptionWe are looking for a Customer Success Executive to join our team and act as the primarypoint of contact for our clients. The ideal candidate will ensure a smooth onboardingexperience, maintain strong client relationships, and drive customer satisfaction andretention.Key Responsibilities∙Serve as the primary point of contact for assigned...
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Customer success executive
3 weeks ago
Chennai, India Linz Technologies Full timeJob DescriptionWe are looking for a Customer Success Executive to join our team and act as the primarypoint of contact for our clients. The ideal candidate will ensure a smooth onboardingexperience, maintain strong client relationships, and drive customer satisfaction andretention.Key Responsibilities∙Serve as the primary point of contact for assigned...
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Customer Success Executive
3 weeks ago
Chennai, India Linz Technologies Full timeJob Description We are looking for a Customer Success Executive to join our team and act as the primary point of contact for our clients. The ideal candidate will ensure a smooth onboarding experience, maintain strong client relationships, and drive customer satisfaction and retention. Key Responsibilities ∙Serve as the primary point of contact for...
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Customer Success Executive
1 week ago
Chennai, India Linz Technologies Full timeJob Description We are looking for a Customer Success Executive to join our team and act as the primary point of contact for our clients. The ideal candidate will ensure a smooth onboarding experience, maintain strong client relationships, and drive customer satisfaction and retention. Key Responsibilities Serve as the primary point of contact for assigned...
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Customer Success Executive
23 hours ago
chennai, India Linz Technologies Full timeJob DescriptionWe are looking for a Customer Success Executive to join our team and act as the primarypoint of contact for our clients. The ideal candidate will ensure a smooth onboardingexperience, maintain strong client relationships, and drive customer satisfaction andretention.Key Responsibilities∙Serve as the primary point of contact for assigned...
