Hygiene Coordinator

About Four Seasons Four Seasons is powered by our people We are a collective of individuals who crave to become better to push ourselves to new heights and to treat each other as we wish to be treated in return Our team members around the world create amazing experiences for our guests residents and partners through a commitment to luxury with genuine heart We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture At Four Seasons we believe in recognizing a familiar face welcoming a new one and treating everyone we meet the way we would want to be treated ourselves Whether you work with us stay with us live with us or discover with us we believe our purpose is to create impressions that will stay with you for a lifetime It comes from our belief that life is richer when we truly connect to the people and the world around us About the location In the heart of Worli - the business hub of India s largest city and close to the entertainment and commercial district of Lower Parel Four Seasons Hotel Mumbai is a chic urban oasis with an intimate boutique atmosphere The brand s first hotel in India Four Seasons Hotel Mumbai echoes Powerhouse Luxury in the city that never sleeps Known for unparalleled food beverage options such as those at AER Mumbai an award-winning rooftop bar as well as San Qi a city-favourite pan-Asian restaurant with wine bar private dining rooms four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian Chinese Thai and Japanese delicacies Position Overview The Hygiene Coordinator is responsible for maintaining the highest standards of cleanliness hygiene and sanitation throughout the hotel This role ensures compliance with health and safety regulations enhances guest confidence and upholds the hotel s reputation for excellence The Hygiene Coordinator works closely with all departments particularly Housekeeping Food Beverage and Engineering to implement and oversee hygiene policies conduct training and maintain strict hygiene protocols Key Responsibilities 1 Hygiene Standards Compliance Develop implement and maintain comprehensive hygiene and sanitation standards across all hotel departments Conduct routine and surprise inspections to monitor compliance with hygiene policies and procedures Identify areas of concern implement corrective actions and follow up to ensure resolution Stay updated with industry best practices emerging hygiene technologies and regulatory changes 2 Training Awareness Conduct regular training sessions for staff on hygiene best practices including cleaning techniques chemical handling food safety and waste management Develop educational materials and ensure employees understand and adhere to hygiene protocols Organize refresher courses and audits to reinforce a culture of hygiene awareness among employees 3 Hygiene Policies Documentation Develop update and enforce hygiene policies procedures and checklists in accordance with local health regulations and global hospitality standards Ensure all employees are familiar with and adhere to hygiene manuals and operational guidelines Maintain accurate records of hygiene practices training audits and inspections for internal and external review 4 Hygiene Audits Inspections Conduct scheduled and ad-hoc hygiene audits in all departments including kitchens housekeeping laundry and public areas Work with department heads to address any hygiene deficiencies and implement corrective actions Keep track of audit reports and ensure timely compliance with all hygiene recommendations 5 Regulatory Compliance Liaison with Authorities Stay informed about national and local health regulations ensuring the hotel meets or exceeds compliance requirements Serve as the primary liaison with health inspectors and regulatory agencies coordinating inspections and audits Implement necessary changes to meet new regulatory requirements and prepare for compliance certifications 6 Risk Assessment Incident Management Conduct risk assessments to identify potential hygiene hazards and implement preventive measures Investigate and manage hygiene-related incidents such as foodborne illnesses or pest control issues ensuring swift resolution Implement robust incident response procedures documenting corrective and preventive actions 7 Collaboration Guest Interaction Work closely with Housekeeping Food Beverage Engineering and other departments to ensure a unified approach to hygiene and sanitation Address guest concerns and complaints related to hygiene ensuring a prompt and professional resolution Assist in the implementation of guest hygiene initiatives such as enhanced cleaning protocols and in-room sanitation measures Qualifications Skills Education Bachelor s degree in Hospitality Management Environmental Health Food Safety or a related field preferred Experience Prior experience in hygiene quality control or safety management in hospitality F B or healthcare Knowledge Strong understanding of hygiene regulations HACCP principles and industry best practices Skills Excellent communication and training abilities Strong problem-solving and analytical skills Detail-oriented with the ability to multitask Familiarity with hygiene inspection tools reporting software and compliance documentation Certifications Preferred HACCP ISO 22000 or other relevant food safety and hygiene certifications Additional Considerations The role may require flexibility to work weekends holidays or off-hours as needed Regular physical inspections and interaction with cleaning chemicals may be part of the job