Information Technology Head Based At Mumbai For Qsr

1 week ago

Mumbai Maharashtra, India Talent Leads HR Solutions Full time

The Head - IT will be responsible for driving the technology strategy digital transformation and IT infrastructure for Haldiram s QSR business The role involves implementing scalable IT solutions ensuring system uptime cybersecurity POS integration and supporting business growth through digital initiatives across outlets kitchens and back-office functions Key Responsibilities 1 Technology Strategy Planning Develop and execute IT roadmap aligned with QSR business objectives Drive digital transformation initiatives including POS ERP CRM and mobile app integrations Evaluate and implement new technologies for enhancing customer experience and operational efficiency 2 IT Infrastructure Operations Oversee IT infrastructure including networks servers cloud solutions POS systems and kitchen automation tools Ensure 24 7 system uptime and data security across all QSR outlets and kitchens Standardize IT policies SOPs and disaster recovery protocols 3 Application Data Management Manage POS and billing systems across outlets ensuring smooth transactions Implement data analytics tools for sales insights customer behavior and inventory optimization Integrate IT systems with finance supply chain and HR for seamless operations 4 Cybersecurity Compliance Ensure data privacy cybersecurity and compliance with IT regulations Regular audits to safeguard sensitive business and customer data 5 Team Leadership Vendor Management Lead mentor and develop IT team members across locations Manage IT vendors service providers and ensure cost-effective technology solutions Negotiate contracts with hardware software vendors and monitor SLAs 6 Business Partnership Collaborate with operations HR supply chain and finance to provide technology-enabled business solutions Support expansion projects with IT infrastructure and digital enablement

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