System/it Administrator

1 day ago

Bengaluru, Karnataka, India LumenData Full time

Job Title IT AdministratorLocation BanagloreJob Type Full-TimeOverview We are seeking a skilled and proactive IT Administrator to manage and support our office s IT infrastructure The ideal candidate will ensure the smooth operation of all IT-related activities including network management hardware and software maintenance user support and data security This role requires strong problem-solving abilities excellent communication skills and a thorough understanding of office IT systems Key Responsibilities Network and System Management Manage and maintain the offices network infrastructure including routers switches firewalls and VPNs Monitor network performance and troubleshoot any issues to ensure uninterrupted connectivity Administer servers including file servers email servers and domain controllers ensuring optimal performance and security Hardware and Software Maintenance Install configure and maintain office hardware such as desktops laptops printers and telecommunication systems Manage software installations updates and licenses ensuring all systems are up-to-date and compliant with company policies Troubleshoot and resolve hardware and software issues for office staff in a timely manner User Support and Training Provide technical support to office staff resolving IT-related issues quickly and efficiently Conduct training sessions to help employees understand and effectively use IT systems and tools Manage user accounts permissions and access rights ensuring secure and appropriate use of office IT resources Data Security and Backup Implement and maintain data security protocols to protect sensitive information from unauthorized access or breaches Manage backup systems and procedures to ensure data integrity and availability in case of system failures or disasters Monitor and respond to security alerts ensuring the offices IT environment is protected against threats IT Procurement and Asset Management Coordinate the procurement of IT equipment and software ensuring cost-effective and timely acquisitions Maintain an inventory of all IT assets tracking their usage maintenance and lifecycle Liaise with vendors and service providers to ensure efficient and reliable IT services Policy Development and Compliance Develop and enforce IT policies and procedures that align with company goals and industry best practices Ensure compliance with relevant data protection regulations and IT standards Keep up-to-date with the latest IT developments and recommend improvements to enhance office efficiency RequirementsQualifications Bachelors degree in Information Technology Computer Science or a related field Proven experience as an IT Administrator or similar role in an office environment Strong knowledge of office IT systems networks and software Windows Mac OS Linux Office 365 etc Familiarity with network management security and data backup recovery procedures Excellent problem-solving skills and the ability to troubleshoot complex technical issues Strong communication skills and the ability to explain technical concepts to non-technical users Ability to manage multiple tasks and prioritize effectively in a fast-paced environment

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