Customer Service Representative
2 weeks ago
Job Roles & Responsibilities: - As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. - Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. - Able to manage difficult customer issues while working in a fast paced environment - Determine the reason for delinquency and best course of action to assist our Borrowers. - Engage our consumers with the highest level of respect and dignity. - Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. - Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. - Ensure all accounts in assigned lists are managed accurately and timely. - Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. - Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments Candidate Requirements: - Good written and oral communication skills - Third-party collections experience preferred (Medical or Telecom) - HSC passed 10+2 - This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am - Sunday fixed Off & Alternate Saturday Working Highlights - Best in Market Salaries from 2.52 lakhs plus - 7 week new hire training program - Unlimited Incentive Plan with transparent KRA's - Enhance your Analytical/Decision Making & Negotiation skills - Cross functional Growth opportunities within 6 months for experienced candidates - Free Medical/Life insurance - Employee Centric & Compliant Policies - Free Home Pick & Drop Transportation - Fixed shifts post the training period Rare changes in case of business requirements - 7:15 min login plus 45 minute break = 8 hour shifts - Free transport Home pick-up & drop Kindly Note: At Credence, we uphold the highest standards of integrity in our recruitment process. We do not charge any fees at any stage of the hiring process, and we strictly prohibit any third parties, vendors, or individuals from soliciting money in exchange for job opportunities at Credence. If you are approached by anyone requesting payment or offering you a position at Credence in exchange for money, do not engage with them. Such actions are fraudulent and not authorized by Credence. Please report any such incidents immediately to our official HR team at Your safety and trust are important to us. Thank you for helping us maintain a fair and transparent hiring environment.
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Customer Service Representative
2 weeks ago
Nashik, India Conscience Full time**Responsibilities** - Greet and direct customers. - Provide accurate information (e.g. product features, pricing and after-sales services) - Answer customers’ questions about specific products/services. - Conduct price and feature comparisons to facilitate purchasing. - Cross-sell products. - Ensure racks are fully stocked. - Manage returns of...
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Nashik, India Impact Hr Km Solutions Full timeJob Description Description We are seeking a dedicated and motivated Customer Service Representative to join our team in India. The ideal candidate will have 2-3 years of experience in customer service, demonstrating a passion for helping customers and resolving their issues effectively. Responsibilities - Respond to customer inquiries via phone, email, and...
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Nashik, India Dover Corporation Full timeSince 1892 OPW customers have been able to count on us to revolutionize fluid-handling operations around the world As a global leader in fluid-handling solutions the mission of OPW is to be a developer of a comprehensive array of innovative fluid-handling solutions that our customers can consistently and reliably count on These include loading and unloading...
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Customer Service Representative
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