Service Coordinator
3 weeks ago
Role Overview To Support Business Team Provide AMC Service To Customers On Time Creating Solid Relationships With Major Customers To Ensure A Continuous Flow Generate Sales Revenue Key Responsibilities Client Communication Act as the primary point of contact for clients understanding their needs and communicating effectively to ensure their expectations are met or exceeded Scheduling and Coordination Coordinate service appointments and schedules for clients and service engineers This includes scheduling maintenance repairs installations or other services according to client preferences and availability Resource Management Manage resources such as equipment and materials required for service delivery Ensure that resources are allocated efficiently to meet client demands while maintaining cost-effectiveness Service Provider Liaison Communicate with service engineer to assign tasks provide necessary information and ensure timely completion of services Maintain positive relationships with service providers to foster a collaborative working environment Problem Resolution Address any issues or concerns raised by clients or service providers promptly and effectively Troubleshoot problems as they arise and work towards finding satisfactory solutions for all parties involved Documentation and Reporting Maintain accurate records of service requests appointments and client interactions Generate reports on service activities including service completion rates client satisfaction levels and any issues encountered Quality Assurance Monitor service quality and performance to ensure compliance with company standards and client expectations Implement improvements to processes or procedures to enhance service delivery efficiency and effectiveness Experience 2 Years Min Qualification Skills Graduate or Bachelor s degree in business administration management or Diploma Degree In Electronics preferred 1 Proven experience in a customer service or coordination role preferably in a service-oriented industry 2 Strong communication and interpersonal skills with the ability to build rapport and resolve conflicts diplomatically 3 Excellent organisational and multitasking abilities with a keen attention to detail 4 Proficiency in using scheduling software customer relationship management CRM systems and other relevant tools 5 Problem-solving skills and the ability to remain calm and composed under pressure 6 Flexibility to adapt to changing priorities and work effectively in a fast-paced environment Applicant can send CV - hr indusups com Job Type Full-time Pay 15 000 00 - 30 000 00 per month Benefits Cell phone reimbursement Experience Service coordinator 2 years Required Location Dombivli Maharashtra Required Work Location In person
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Service Support Coordinator
2 weeks ago
Virar, MH, IN PT Ecological Service Pvt Ltd Full timeDepartment Service Designation Service Support Coordinator Company PTESPL JOB DESCRIPTION 1 Visit Scheduling and Coordination related to it 2 AMC Follow-up and conversion 3 CRM desk management 4 Preparing and maintaining all documentation PPTS Reports related to Service and reporting to HOD and Management 5 Training and guiding new team members under her 6...
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Service Coordinator
2 weeks ago
Dombivli, Maharashtra, India Indus Industries Full time ₹ 1,20,000 - ₹ 3,60,000 per yearRole Overview:To Support Business Team. Provide AMC Service To Customers On Time. Creating Solid Relationships With Major Customers To Ensure A Continuous Flow & Generate Sales Revenue.Key Responsibilities:Client Communication: Act as the primary point of contact for clients, understanding their needs, and communicating effectively to ensure their...
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Project Coordinator
7 days ago
Dombivli, MH, IN Jobted IN C2 Full timeCoordinate day-to-day administrative and operational solar programming activities Ensure all required documentation has been obtained and properly filed Create and maintain project schedules Coordinate manage and monitor equipment procurement materials and supplies Monitor performance activities including outcomes coordination with facilitators and...
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Service Manager
1 day ago
Virar, MH, IN PT Ecological Service Pvt Ltd Full timeJOB DESCRIPTION OF SERVICE MANAGER Build and sustain client relationship to ensure complete client satisfaction Collaborate with the sales team to create new products Manage dispatch procedure to ensure high level of client satisfaction and proficient and effective communications with field staff resources Directly responsible for all field work installation...
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It Support Coordinator
2 weeks ago
Virar, MH, IN PT Ecological Service Pvt Ltd Full timeDepartment IT Designation IT Support Executive Coordinator Company PTESPL JOB DESCRIPTION 1 Device setup and testing 2 Keeping track of stock related to the Software 3 Keeping track of connectivity requirements of existing and new projects 4 Handling Connectivity on site and all communication related to it 5 Handling Connectivity on various CETP SPCB and...
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Service Coordinator
1 week ago
Dombivli, Maharashtra, India Indus Instruments Pvt Ltd. Full timeWe are looking for a domestic service co-ordinator from an electrical background.Product : Invertor, BatteryThe ideal candidate can handle the team of servicemen.1. Servicemen Grooming & DisciplineEnsure all servicemen are dressed in proper uniform and maintain grooming standards.Verify that servicemen carry the required tools, bags, distilled water, and...
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Service Coordinator
2 weeks ago
Dombivli, India Indus Instruments Pvt Ltd. Full timeAttend incoming call from domestic & corporate clients, attend complaints if any, updation of complaints in System & resolve the complaints in time bound. - Collect & check the reports from technician or engineers, update it in CRM - Documentation related to services. - Update & maintain MIS record - Maintain stock & keep records in system - Good in handling...
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Service Coordinator
19 hours ago
Dombivli, India Indus Industries Full timeWe are hiring a Service Coordinator / Help Desk Administrator (Female Only) - Manage service operations - Assign complaints to engineers, - Track resolutions, and maintain service records. - Responsibilities include scheduling service visits, Quote AMC to customers, let them know importance of AMC - Updating reports, following up on complaints, and managing...
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Sales Coordinator
2 weeks ago
Bhiwandi, MH, IN Ajay Ashok Thombare Full timeSales Channel Sales Support Handle customer and dealer inquiries related to products pricing and availability Prepare quotations sales orders and proforma invoices Coordinate with channel partners dealers distributors for stock updates order follow-ups and scheme communication Maintain proper sales records leads database and MIS reports Support field sales...
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Service Coordinator
3 weeks ago
Panipat, HR, IN SUN STELLAR Full timeJob Title Service Coordinator Salary Upto 20 000 Location Panipat Qualification Any Graduate Job Summary The Service Coordinator is responsible for managing service requests scheduling and coordinating technicians ensuring timely resolution of customer issues and maintaining high customer satisfaction This role acts as a liaison between customers technicians...