Service Coordinator

5 days ago


Dombivli, India Indus Instruments Pvt Ltd. Full time

Attend incoming call from domestic & corporate clients, attend complaints if any, updation of complaints in System & resolve the complaints in time bound.
- Collect & check the reports from technician or engineers, update it in CRM
- Documentation related to services.
- Update & maintain MIS record
- Maintain stock & keep records in system
- Good in handling Team
- Update Service call reports
- Check customer satisfaction, courtesy call to customers for services and after getting complaint resolved.
- Must have experience in power backups/Electronics products or Computer hardware services.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Do you have knowledge/ experience in Electronics field?

**Experience**:

- Technical work: 4 years (preferred)


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