
Service Coordinator
5 days ago
Attend incoming call from domestic & corporate clients, attend complaints if any, updation of complaints in System & resolve the complaints in time bound.
- Collect & check the reports from technician or engineers, update it in CRM
- Documentation related to services.
- Update & maintain MIS record
- Maintain stock & keep records in system
- Good in handling Team
- Update Service call reports
- Check customer satisfaction, courtesy call to customers for services and after getting complaint resolved.
- Must have experience in power backups/Electronics products or Computer hardware services.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Do you have knowledge/ experience in Electronics field?
**Experience**:
- Technical work: 4 years (preferred)
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