Service Coordinator

24 hours ago


Dombivli, India Padmansha Technologies Pvt Ltd Full time

**Key Responsibilities**:

- **Service Scheduling **:Coordinate and schedule service appointments for installation, maintenance, and repair of digital pump controllers, ensuring optimal use of resources.
- **Dealer Communication **:Maintain accurate records of service contracts, work orders, and customer interactions to ensure compliance and facilitate reporting.
- **Technical Support **:Assist dealers with technical queries related to product functionality and troubleshooting procedures, escalating complex issues to the appropriate technical team.
- **Performance Tracking **:Monitor service performance metrics, including response times and customer satisfaction scores, to identify areas for improvement.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹21,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 3 years (preferred)

Work Location: In person


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