
Service Coordinator
6 days ago
**Key Responsibilities**:
- **Service Scheduling **:Coordinate and schedule service appointments for installation, maintenance, and repair of digital pump controllers, ensuring optimal use of resources.
- **Dealer Communication **:Maintain accurate records of service contracts, work orders, and customer interactions to ensure compliance and facilitate reporting.
- **Technical Support **:Assist dealers with technical queries related to product functionality and troubleshooting procedures, escalating complex issues to the appropriate technical team.
- **Performance Tracking **:Monitor service performance metrics, including response times and customer satisfaction scores, to identify areas for improvement.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹21,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- total work: 3 years (preferred)
Work Location: In person
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