Senior Security Manager

4 weeks ago

Dhekiajuli AS IN Chandan Retail Private Limited (Askaran Binjraj) Full time

Job Title Senior Security Manager Department SecurityLocation Retail Mall Shopping Complex Reporting To Mall General Manager Operations Head Job Summary The Senior Security Manager is responsible for ensuring the safety and security of the mall premises staff tenants and visitors The role includes supervising the security team conducting regular briefings and training sessions maintaining discipline and implementing effective security protocols in coordination with mall management and local authorities Key Responsibilities 1 Leadership Supervision Lead and manage the entire mall security team including supervisors guards and control room staff Prepare duty rosters and ensure adequate manpower deployment at all entry exit and critical points Monitor performance discipline and grooming standards of all security staff 2 Briefing Training Conduct daily security briefings to communicate duties updates and instructions clearly to all team members Organize regular training sessions on Emergency response and evacuation drills Fire safety and first aid Customer service and public dealing etiquette Handling suspicious activity and theft prevention Mall-specific SOPs and incident reporting procedures Evaluate the effectiveness of training and refresh knowledge periodically 3 Security Operations Ensure smooth operation of all security systems including CCTV access control and alarm systems Supervise crowd control during weekends events and peak hours Coordinate with housekeeping and parking teams for smooth visitor movement Handle lost found shoplifting and other incidents professionally 4 Reporting Documentation Maintain incident reports visitor logs and daily security reports Conduct regular audits of security posts and equipment Submit weekly and monthly reports to mall management on security performance and improvements 5 Emergency Crisis Management Develop and update emergency response plans Lead the team during fire alarms medical emergencies or security threats Liaise with police fire and emergency services when required 6 Training Professional Development Identify skill gaps among the security team and arrange focused training Ensure compliance with safety regulations and mall policies Motivate the team to maintain a high standard of vigilance and professionalism Qualifications Experience Graduate or equivalent ex-serviceman preferred Minimum 5-8 years of experience in mall hotel corporate security operations with at least 2-3 years in a senior supervisory role Strong knowledge of security systems fire safety and crowd management Excellent communication leadership and team-handling skills Key Skills Leadership decision-making Staff briefing training delivery Emergency handling Coordination with law enforcement Report writing documentation Customer handling discipline enforcement Job Types Full-time Permanent Pay 25 000 00 - 30 000 00 per month Benefits Food provided Health insurance Paid sick time Paid time off Provident Fund Work Location In person

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