▷ High Salary Assistant Manager

Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at and on and We are inviting applications for the role of Assistant Manager Trust and Safety Service Line In this role you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and or improvement Active user of Internet and online applications Responsibilities Play a key role in developing presentations showcasing our capability in Trust and Safety offerings with reference to Market profile size competitors stage of growth Customer segments groups of prospects with similar wants needs Competitive analysis strengths weaknesses opportunities and threats in the landscape Value proposition the type of value we will deliver to the market Positioning strategy the positioning of the offerings to focus on opportunities in the market Key Industry connects and roadmaps Scout for potential opportunities within several cross functional teams sales and marketing to generate more growth in the existing client managed services and build a strong brand presence portraying the value propositions Incubate new ideas and proof of concept solution to create differentiation and drive adoption of services Conduct extensively market research insights and intelligence in an innovative and dynamic and provide inputs for potential opportunities Innovate with ideas on knowledge building capability building Asset collateral creation management and retention of the service line assets data Creation and building of various process level documentation SOPs Case Studies Framework documents question banks FAQs Craft content policies capability decks for a global community on platforms with a focus on global markets Articulate interpret and implement content policies externally and internally Support and drive internal short-term Trust and safety projects Qualifications we seek in you Minimum qualifications Any graduate Post Graduate degree or equivalent with an excellent academic record Relevant experience in a BPO KPO Relevant years of professional work experience managing projects and client processes Preferred qualifications Excellent Analytical Communication skills Ability to work communicate with people across organizational unit Excellent interpersonal Management skill LEAN Six Sigma - Trained Tested and Certified preferred Leading calls with Clients other business functions Independently High MS-Office skill Advance Excel - preferred Good Understanding of Sales Pre-sales cycle Openness in accepting challenges and changes should be a quick learner Flexible and open to work across schedules Demonstrated ability to meet improve deadlines and manage multiple priorities Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training