Senior Technical Customer Success Manager
3 days ago
Department Customer Success Client Solutions Reports to Director VP of Customer Success About the Role We are looking for a Senior Technical Customer Success Manager to join our growing team This is a client-facing role focused on ensuring successful adoption and value realization of our SaaS solutions The ideal candidate will come from a strong analytics background possess hands-on skills in SQL and Python or R and have experience working with dashboarding tools Prior experience in eCommerce or retail domains is a strong plus Responsibilities Own post-sale customer relationship and act as the primary technical point of contact Drive product adoption and usage through effective onboarding training and ongoing support Work closely with clients to understand business goals and align them with product capabilities Collaborate with internal product engineering and data teams to deliver solutions and enhancements tailored to client needs Analyze customer data and usage trends to proactively identify opportunities and risks Build dashboards or reports for customers using internal tools or integrations Lead business reviews share insights and communicate value delivered Support customers in configuring rules data integrations and troubleshooting issues Drive renewal and expansion by ensuring customer satisfaction and delivering measurable outcomes Requirements 7 years of experience in a Customer Success Technical Account Management or Solution Consulting role in a SaaS or software product company Strong SQL skills and working experience with Python or R Experience with dashboarding tools such as Tableau Power BI Looker or similar Understanding of data pipelines APIs and data modeling Excellent communication and stakeholder management skills Proven track record of managing mid to large enterprise clients Experience in eCommerce retail or consumer-facing businesses is highly desirable Ability to translate technical details into business context and vice versa Bachelor s or Master s degree in Computer Science Analytics Engineering or related field This is a remote job Nice to Have Exposure to machine learning workflows recommendation systems or pricing analytics Familiarity with cloud platforms AWS GCP Azure Experience working with cross-functional teams in Agile environments Powered by JazzHR
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Senior Technical Customer Success Manager
2 days ago
Bengaluru, Karnataka, India Hypersonix Full time ₹ 15,00,000 - ₹ 20,00,000 per yearDepartment: Customer Success / Client SolutionsReports to: Director/VP of Customer Success About the Role:We are looking for a Senior Technical Customer Success Manager to join our growing team. This is a client-facing role focused on ensuring successful adoption and value realization of our SaaS solutions. The ideal candidate will come from a strong...
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Bengaluru, Karnataka, India SMART STREAM TECHNOLOGIES Full timeDepartment: Customer Success / Client Solutions. Reports to: Director/VP of Customer Success. About the Role:- We are looking for a Senior Technical Customer Success Manager to join our growing team.- This is a client-facing role focused on ensuring successful adoption and value realization of our SaaS solutions.- The ideal candidate will come from a strong...
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Technical Customer Success Manager
4 weeks ago
Bengaluru, Karnataka, India Esper Full timeJob DescriptionJob DescriptionEsper is experiencing hyper growth Were the industrys first DevOps SaaS platform designed to provide a simple, safe, and secure way for engineering and DevOps teams to release applications and manage smart Android devices. Our device infrastructure enables developer, mid-market orgs, and enterprise fleets of 100,000+ devices to...
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Technical Customer Success Manager
6 days ago
Bengaluru, Karnataka, India Esper Full timeJob DescriptionEsper is experiencing hyper growth Were the industrys first DevOps SaaS platform designed to provide a simple, safe, and secure way for engineering and DevOps teams to release applications and manage smart Android devices. Our device infrastructure enables developer, mid-market orgs, and enterprise fleets of 100,000+ devices to deliver their...
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Technical Customer Success Manager
6 days ago
Bengaluru, Karnataka, India Esper Full time ₹ 15,00,000 - ₹ 28,00,000 per yearWe're hiring a Technical Customer Success Manager to lead onboarding, solution delivery, and growth for key SaaS accounts. Must have strong technical acumen (Android/iOS/Linux), 6+ yrs experience, and a proven track record in SaaS account management.
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Customer Success Manager
1 week ago
Bengaluru, Karnataka, India eShipz Full time US$ 9,00,000 - US$ 12,00,000 per yearCustomer Success Manager (4+ Years of Experience)Location:Bengaluru, India (Work from Office)We're looking for an experienced and proactive Customer Success Manager to join our team in Bangalore. In this role, you will be the trusted advisor and primary point of contact for our most valuable clients, ensuring they achieve their business outcomes and maximize...
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Senior Customer Success Manager
24 hours ago
Bengaluru, Karnataka, India HSBC Full time ₹ 15,00,000 - ₹ 28,00,000 per yearAs a Customer Success Manager, you'll guide your portfolio of clients toward success by building trusted partnerships, driving product adoption, and fostering long-term value. Your focus will be on creating impactful connections, ensuring retention, and helping customers get the most out of Acceldata.If you love solving challenges, delivering results, and...
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Senior Customer Success Manager
2 days ago
Bengaluru, Karnataka, India Acceldata Full time ₹ 15,00,000 - ₹ 28,00,000 per yearAs a Customer Success Manager, you'll guide your portfolio of clients toward success by building trusted partnerships, driving product adoption, and fostering long-term value. Your focus will be on creating impactful connections, ensuring retention, and helping customers get the most out of Acceldata. If you love solving challenges, delivering results, and...
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Senior Customer Success Manager
7 days ago
Bengaluru, Karnataka, India Exotel Full time ₹ 1,04,000 - ₹ 1,30,878 per yearAbout UsExotel is the emerging market's leading full-stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotel's cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels. Exotel powers unified customer engagement to over 6000 companies in 60+ countries,...
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Senior Technical Customer Success Manager
3 days ago
Bengaluru, Karnataka, India beBeeCustomerSuccess Full time ₹ 1,80,00,000 - ₹ 2,70,00,000Key Account Growth StrategistWe are seeking a seasoned Key Account Growth Strategist to spearhead our client success initiatives.This is a results-driven role focused on delivering value and growth to our clients. The ideal candidate will possess a strong analytical mindset, technical skills in SQL and Python or R, and experience working with dashboarding...
