Salesforce Administrator
3 weeks ago
Job Title: SFDC Support-Service Cloud Location: Bangalore (Hybrid) Overall Exp : 5 + Yrs Shift: General Shift Responsibilities: Salesforce Support: Serve as the primary point of contact for all Salesforce-related inquiries, issues, and user support requests. Respond to and resolve tickets promptly, ensuring user satisfaction and minimal disruption to business operations. Service Cloud Support: Provide support for Service Cloud features, including case management, knowledge base, email-to-case, and live chat. Help troubleshoot and resolve customer service-related issues, ensuring efficient resolution and customer satisfaction. CRM Analytics Support: Assist with the creation and maintenance of reports, dashboards, and custom analytics to support sales and service performance analysis. Help validate data, troubleshoot data-related issues, and support data integrity initiatives. SFDC Integrations Support: Collaborate with the integration team to troubleshoot and resolve issues related to Salesforce integrations with other systems and customer support tools. Assist with data synchronization and troubleshooting data flow issues. Basic AWS Functionality: Have a foundational understanding of AWS cloud services and how they can integrate with Salesforce. Assist with basic AWS functionality tasks, such as data backup and restore, data migration, and integration with AWS services. Qualifications: Bachelor/master's degree in computer science or related discipline. 5 to 6 years of Salesforce Administration experience with prior experience in Customer Support / Enterprise Product and Support is preferred. Must demonstrate exceptional verbal and written communication skills and communicate effectively with customers and at all levels of the organization. Knowledge of building/troubleshooting Salesforce reports and dashboards. Ability to always place the customers first and effectively prioritize and escalate customer issues as required. Basic understanding of AWS (Amazon Web Services) functionality. Salesforce Admin certification is a plus
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Salesforce Administrator
2 weeks ago
India Bounteous Full timeWe are looking for a **Salesforce Administrator **to join our growing team! You will be a key player in building and maintaining current and new processes that rely on Salesforce Sales Cloud to function and/or for reporting. This critical role will report to the Director of Salesforce Operations and will work closely with Bounteous' Growth, Client Service,...
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Salesforce Administrator
1 week ago
india Ahead Full timeWe are seeking a Salesforce Senior Administrator to join our global Business Applications team. This role will be based in India and will play a key part in managing, optimizing, and expanding our Salesforce environment across multiple business functions. As a Senior Administrator, you'll work closely with architects, developers, and business...
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Salesforce Administrator
2 weeks ago
India Ahead Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWe are seeking a Salesforce Senior Administrator to join our global Business Applications team. This role will be based in India and will play a key part in managing, optimizing, and expanding our Salesforce environment across multiple business functions. As a Senior Administrator, you'll work closely with architects, developers, and business...
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Software Engineering, MTS/SMTS
6 days ago
Hyderabad, India Salesforce Full timeJob Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust....
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Salesforce Administrator
3 weeks ago
India People Prime Worldwide Full timeAbout Client: Our Client is a AI first Innovation Engineering Services & Solutions company headquartered in Pittsburgh, our core purpose is to impact lives by transforming businesses through innovation. With a presence in 23 global locations, it boasts an engineering headcount of more than 5,500+ employees. The company engages with its clients through...
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Customer Success Manager
1 week ago
Mumbai, India Salesforce Full timeJob Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...
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Salesforce Administrator
1 week ago
India Redaptive, Inc. Full timeRedaptive is looking for someone with a good understanding of the Salesforce platform, who can understand both our current setup and our business objectives, to quickly identify areas of improvement. The Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a...
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Salesforce Administrator
4 weeks ago
Bengaluru, India dentsu Full timeJob Description As a Salesforce Administrator you will be managing the existing user base, licenses, profiles and user info. You are also going to be handling daily administration & support of cases within Salesforce; providing power users with technical support; logging & managing identified problems through to resolution; creation and maintenance of...
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Salesforce Administrator
1 day ago
India Renegade Insurance Full timeKey Responsibilities: - Manage and maintain our Salesforce Sales Cloud and Service Cloud. - Create and manage user accounts, profiles, roles, and permission sets. - Develop and maintain reports and dashboards to provide insights into the performance of our insurance sales and servicing activities. - Work with cross-functional teams to identify and implement...
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Salesforce Administrator
4 days ago
Chennai, India Ford Motor Company Full timeJob Description Job Description We are looking for an individual highly motivated and with strong Salesforce Administrator expertise to join our dynamic SREO team (Site Reliability Engineering Operations). This role is crucial for maintaining the stability, performance, and security of our Salesforce ecosystem, ensuring seamless operations for our business...