Salesforce Administrator

2 weeks ago

India Bounteous Full time

We are looking for a
**Salesforce Administrator **to join our growing team You will be a key player in building and maintaining current and new processes that rely on Salesforce Sales Cloud to function and/or for reporting.

This critical role will report to the Director of Salesforce Operations and will work closely with Bounteous' Growth, Client Service, Finance, and Marketing teams, with a goal of growing our operational efficiencies through the maintenance, development, and internal advocacy around Salesforce.

**Role and Responsibilities**:

- Serve as supporting system administrator for the Salesforce environment with 100+ users
- Handle basic administrative functions including reporting, user maintenance, custom dashboards, reports, alerts, flows, and other routine tasks
- Complete regular internal system audits and prepare for upgrades
- Coordinate the evaluation, scope, and completion of new development requests
- Recommend additional Salesforce features, tools, or third-party additions that may improve process or workflows
- Work in conjunction with the Director of Salesforce Operations to establish suitable processes to support administrative, development, and change management activities
- Assist in training of new users; grow the Salesforce skillset across the organization
- Maintain data collection for integrity and accuracy, including cleansing and duplicate record management
- Manage operational requests and reporting, including customer analysis and individual views; troubleshoot issues
- Support a variety of teams with financial forecasting, opportunity tracking, staffing and resourcing, and marketing and qualification

**Preferred Qualifications**:

- 2+ years of experience as a Salesforce administrator
- Salesforce Certified Administrator preferred
- Proven ability to design and implement new processes and facilitate user adoption
- Deep understanding of the Salesforce platform, with the ability to build custom objects, formula fields, flows, and other content of intermediate complexity
- Excellent data management abilities
- A documented history of successfully driving projects to completion
- A demonstrated ability to understand and articulate complex requirements

**#LI-Remote**

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Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the LGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous community.

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