Assistant Restaurant Manager

JOB SUMMARYEntry level management position that is assists in the daily operations in Restaurants Bars and Room Service Position assists with menu planning maintains sanitation standards assists servers and hosts on the floor during peak meal periods and supervises Restaurants Bars and Room Service Departments where applicable Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget Accountable to ensure standards and legal obligations are followed CANDIDATE PROFILEEducation and Experience High school diploma or GED 3 years experience in the food and beverage culinary or related professional area OR 2-year degree from an accredited university in Food Service Management Hotel and Restaurant Management Hospitality Business Administration or related major 1 year experience in the food and beverage culinary or related professional area CORE WORK ACTIVITIESAssisting in Management of Restaurant Team Handles employee questions and concerns Monitors employees to ensure performance expectations are met Provides feedback to employees based on observation of service behaviors Assists in supervising daily shift operations Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies equipment and uniforms Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels Assists in ensuring compliance with all restaurant policies standards and procedures Monitors alcohol beverage service in compliance with local laws Assists in achieving or exceeding budgeted goals Performs all duties of restaurant employees and related departments as necessary Opens and closes restaurant shifts Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels Supervises staffing levels to ensure that guest service operational needs and financial objectives are met Encourages employees to provide excellent customer service within guidelines Handles guest problems and complaints seeking assistance from supervisor as necessary Strives to improve service performance Sets a positive example for guest relations Assists in the review of comment cards and guest satisfaction results with employees Meets and greets guests Assisting in Human Resource Activities Supervises on-going training initiatives Uses all available on the job training tools for employees Communicates performance expectations in accordance with job descriptions for each position Coaches and counsels employees regarding performance on an on-going basis Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive people-first culture We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law About the Team Marriott Hotels strive to elevate the art of hospitality innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe As a host with Marriott Hotels you will help keep the promise of Wonderful Hospitality Always by delivering thoughtful heartfelt forward-thinking service that upholds and builds upon this living legacy With the name that s synonymous with hospitality the world over we are proud to welcome you to explore a career with Marriott Hotels In joining Marriott Hotels you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you JW Marriott is part of Marriott International s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world JW believes our associates come first Because if you re happy our guests will be happy JW Marriott associates are confident innovative genuine intuitive and carry on the legacy of the brand s namesake and company founder J Willard Marriott Our hotels offer a work experience unlike any other where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers JW creates opportunities for training development recognition and most importantly a place where you can pursue your passions in a luxury environment with a focus on holistic well-being Treating guests exceptionally starts with the way we take care of our associates That s The JW Treatmentxe2x84xa2 In joining JW Marriott you join a portfolio of brands with Marriott International Be where you can do your best work xe2x80x8b begin your purpose belong to an amazing globalxe2x80x8b team and become the best version of you