Assistant Project Manager

22 hours ago

Greater Hyderabad Area, India CtrlS Datacenters Full time

Program Manager (IT Infrastructure) Location: Hyderabad Role Description The Program Manager is a client facing role. This role will manage a portfolio of engagements and/or multi-phased projects for multiple/ single customers. The person in this role is expected to manage highly complex enterprise level programs with multiple phases, interrelated work streams, associated budgets and different stakeholders and manage it holistically. The Program Manager is the single point of contact for the entire program of work Major Work Responsibilities · Manage client engagements from kickoff to delivery. · Plan, develop and execute large-scale technical projects. · Coordinate internal and client resources on a daily basis. · Develop detailed project plans. · Manages customer expectations and meets clients face-to-face as needed · Manage problem escalation protocols for pursuing problems to levels in the organization at which they can and should be resolved · Able to facilitate technical scoping and design sessions, by working with the appropriate technical resources (internal, vendor, client) Job prerequisites - 4 to 7 years of technical infrastructure project management experience - Experience in customer-facing positions as a professional services consultant or Project Manager with IT infrastructure - Process knowledge on Service Delivery model and Operations , goverance, Curstomer Service - Should possess Sound technical experience in Datacentre/Networking/ Private Cloud - Candidate should have Private cloud and Managed Services experience (working with the COE teams ) - Excellent communications and interpersonal skills - B.S./B.A./M.S. degree or equivalent technical training - PMP or PRINCE2 certification preferred (not mandatory)

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