Billing Administrator

Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive sustainable and agile With more than 28 000 employees who make the world better every day we know we have something special Behind our customers - amazing companies that help feed the world provide life-saving medicine on a global scale and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better We welcome all makers forward thinkers and problem solvers who are looking for a place to do their best work And if that s you we would love to have you join us Requirement Details Job Title Designation Billing Administrator Location Pune Noida Principal duties and responsibilities 1 Execute processes in compliance with established SOPs and guidelines Performs a wide variety of billing administration duties for assigned team s globally 2 Works with contracts admins field service engineers and regional SPOCs to ensure compliance in the service contracts business 3 Normally follows established procedures on routine work requires instructions only on new assignments 4 Should have exposure around audits and services contracts 5 Receives assignments in the form of objectives with goals and the process by which to meet goals 6 Maintains the confidentiality of sensitive and proprietary technical financial and commercial information 7 Prior experience Knowledge of Contract Release Closure Confirmations Invoice Creation and Editing Credit Note Generation and Create Maintain Service Sales Orders as required 8 Should have required knowledge on commercial aspects of contracts and closures 9 Applies acquired job skills and company policies and procedures to complete assigned tasks 10 Extract data publish necessary reports required by the various regional stakeholders as per the established cadence 11 Contribute in Root cause analysis for any deviation highlighted by the regional stakeholders required documentation of the said deviations and responding to audit processes as when required 12 Use the various official tools available like conference calls emails for frequent interaction with peers customers regional stakeholders on discussion related to processes contracts feedback presentations other updates on a regular basis 13 Interact with vendor regional SPOC and Contracts Team Members to assure project progress to meet customer requirements Leadership 1 Act as a Point of Contact for acknowledging addressing internal customers queries related to Projects Contracts 2 Participate actively contribute to continuous improvement initiatives reporting documenting enhancements to improve productivity 3 Enthusiastic to work adapt in a dynamic fast paced and challenging environment Interpersonal 1 Regularly interacts with project contract administrators Regional SPOCs and other Business Unit stakeholders to build productive internal external working relationships 2 Strong passion for delivering excellent customer experience 3 Excellent communicator at all levels in person written telephone with strong ability to clearly articulate convey the understanding to peers customers Education Experience 1 Bachelor s Degree in Science Commerce Business Administration or equivalent 2 3-5 years of relevant experience in Business Operations 3 Should have exposure to Global Work style engagement with clients while sitting at remote locations 4 Willing to work in flexible business shifts including NA LA time zone to drive business stakeholder connect 5 Lean Six Sigma certifications are a plus Keywords SAP Supply Chain Management Project Tracking Service Management Order Management Order Processing Audits Invoice Processing Material Tracking Customer Relationship Management Microsoft Office Tools Rockwell Automation s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays Tuesdays and Thursdays unless they have a business obligation out of the office