Bpo Customer Care Collections Senior Rep
2 weeks ago
Position s General Duties and Tasks In these roles you will be responsible for Performing outbound calls to insurance companies in the US to collect outstanding Accounts Receivables Responding to customer requests by phone and or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products services and processes performed by the team Requirements for this role include Ability to work regularly scheduled shifts from Monday-Friday 8 30PM to 5 30AM or 10 30PM to 7 30AM High school diploma 1 year s of experience using a computer with Windows PC applications that required you to use a keyboard navigate screens and learn new software tools 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions The shift timings can be changed as per client requirements Additionally resources may have to do overtime and work on weekend s basis business requirement All new hires will be required to successfully complete our Orientation Process training classes and demonstrate proficiency of the material
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Customer Care Collections Senior Representative
2 weeks ago
Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per yearBPO Customer Care Collections Senior Rep Position's General Duties and Tasks In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service...
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BPO Customer Care Collections Senior Rep
1 week ago
Chennai, Tamil Nadu, India NTT DATA North America Full time ₹ 9,00,000 - ₹ 12,00,000 per yearNTT Data Services is HiringPosition's OverviewAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them...
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BPO Customer Care Collections Senior Rep
2 weeks ago
Chennai, Tamil Nadu, India NTT DATA Full time ₹ 9,00,000 - ₹ 12,00,000 per yearIn these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving...
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BPO Customer Care Collections Senior Rep
2 weeks ago
Chennai, Tamil Nadu, India NTT DATA Full time ₹ 9,00,000 - ₹ 12,00,000 per yearIn these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving...
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BPO Customer Care Collections Senior Rep
2 weeks ago
Chennai, Tamil Nadu, India NTT DATA North America Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosition's General Duties and TasksIn these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are metAnalyzing medical insurance claims for...
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Customer Care Executive
2 weeks ago
Chennai, Tamil Nadu, India Transenergy Private Limited Full timeAccording to a typical Customer Care Officer job description, the primary roles of a customer care executive in a BPO are as follows. - Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script. - Conducting surveys to collect data about customer satisfaction, churn rate, brand image...
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BPO Customer Care Collections Senior Rep
2 weeks ago
Chennai, India NTT Data Full timeJob Description Position's General Duties and Tasks In these roles you will be responsible for: - Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. - Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met - Analyzing...
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Customer Care Collections Associate
1 week ago
Chennai, Tamil Nadu, India NTT DATA Full timeNTT Data Services is Hiring! **Position's Overview** At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping...
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Cslt UX Research
4 days ago
Chennai, Tamil Nadu, India Verizon Full time**When you join Verizon**: Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we...
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Customer Care Representative
1 week ago
Chennai, Tamil Nadu, India Glory Power Solutions Pvt Ltd Full time**We are Hiring!!!** **Designation**: Customer Care Representative **Process**: Voice process **Role**: Program Co-ordinator or Lead Generator **Industry Type**: Customer care / Call Centre / ITES **Location**: Mount Road, Chennai **Salary**: INR 1,50,000 - 2,50,000 P.A + Incentives and increment based on consistent performance **Languages**: Tamil,...