BPO Customer Care Collections Senior Rep
2 weeks ago
Job Description Position's General Duties and Tasks In these roles you will be responsible for: - Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. - Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met - Analyzing medical insurance claims for quality assurance - Resolving moderately routine questions following pre-established guidelines - Performing routine research on customer inquiries. - Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Requirements for this role include: - Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM. - High school diploma - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. - 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions ... The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement. ... All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
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BPO Customer Care Collections Senior Rep
2 weeks ago
Chennai, Tamil Nadu, India NTT DATA North America Full time ₹ 9,00,000 - ₹ 12,00,000 per yearNTT Data Services is HiringPosition's OverviewAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them...
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BPO Customer Care Collections Senior Rep
2 weeks ago
Chennai, Tamil Nadu, India NTT DATA Full time ₹ 9,00,000 - ₹ 12,00,000 per yearIn these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving...
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BPO Customer Care Collections Senior Rep
2 weeks ago
Chennai, Tamil Nadu, India NTT DATA Full time ₹ 9,00,000 - ₹ 12,00,000 per yearIn these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving...
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BPO Customer Care Collections Senior Rep
2 weeks ago
Chennai, Tamil Nadu, India NTT DATA North America Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosition's General Duties and TasksIn these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are metAnalyzing medical insurance claims for...
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Bpo Customer Care Collections Senior Rep
2 weeks ago
Chennai, Tamil Nadu, India NTT DATA Full timePosition s General Duties and Tasks In these roles you will be responsible for Performing outbound calls to insurance companies in the US to collect outstanding Accounts Receivables Responding to customer requests by phone and or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for...
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Customer Care Collections Associate
4 days ago
Chennai, India NTT DATA Full time**Client's business problem to solve?** For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help...
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Home Care Nurse
2 weeks ago
Chennai, Tamil Nadu, India Antara Senior Care Full time ₹ 18,00,000 - ₹ 42,00,000 per year2 kinds of job openings thereNusring care giverPatient care giverNursing care giver:Required Qualifications: Education: GNM or B.Sc. in Nursing Experience: Minimum of 6 months of nursing experience, preferably in an ICU or ward setting. Skills: Knowledge of ventilator operations is an advantage and will be rewarded with additional benefits. Registration:...
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Chennai, India Seven Consultancy Full timeJOB DETAILS One of our clients, a reputed BPO based in Chennai, is looking out for Customer Care Executives. Roles & responsibilities: 1. Answer calls in a timely and professional manner 2. Respond to customer inquiries 3. Research required information using available resources 4. Handle and resolve customer complaints 5. Provide customers with...
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Customer Care Collections Associate
4 days ago
Chennai, India NTT DATA Full timeAt NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we...
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Sr Executive Digital Marketing
3 days ago
Chennai, Tamil Nadu, India Athulya Senior Care Full time ₹ 2,50,000 - ₹ 12,00,000 per yearCompany DescriptionAthulya Senior Care is dedicated to providing safe and happy ageing for seniors through a wide range of specialized care services. With world-class facilities located across South India, we deliver premium assisted living, home care, palliative care, dementia care, and other services aimed at ensuring dignified and independent lives for...